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Manager- Service Operation
Manager- Service Operation-March 2024
Kolkata
Mar 28, 2026
ABOUT SIEMENS
From digitalization to automation, Siemens is changing the cities people live in and the places they work.
10,000+ employees
Technology, Engineering
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About Manager- Service Operation

  Job Family: Customer Services

  Req ID: 401593

  We at Smart Infrastructure , a trusted partner of Siemens Ltd. is one of the top tier global suppliers of products, systems, solutions, and services for the efficient, reliable, and intelligent transmission and distribution of electrical power. We are also responsible for the development and extension of an efficient and reliable power infrastructure.

  JOIN US! WE MAKE REAL WHAT MATTERS. THIS IS YOUR ROLE

  • Driving the Service Operations for Eastern region.

  • Ensure customer satisfaction from service contracts as well as service project management.

  • Creating business impact and sustainability through year-on-year service bank growth.

  • Acquisition spare and small project from existing customer accounts to impact the business growth.

  • Managing the P&L for the regional service business and ensure committed profitability.

  • Maintain the cash flow for the business.

  • Support sales team through generation of leads, cost optimization and customer connections.

  • Acquisition of sustainable talents and retention of potential resources in the organization.

  • Planning and deployment of resources to ensure maximum productivity.

  • Enhancement of technical knowledge of service delivery team through proper planning of trainings and on-job deployments.

  • Handling internal and external audits to ensure zero deviation in business process.

  • Maintaining EHS policies to ensure zero tolerance in safety.

  • Driving Digital transformation of traditional business.

  WE’VE GOT QUITE A LOT TO OFFER, HOW ABOUT YOU?

  We’re Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we encourage applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and creativity and help us shape tomorrow

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