Become part of AAA’s established & trusted brand! We’ve been serving our members for over 100 years

　　No Sundays – 37.5 hour work week

　　Bi-Weekly Pay – Plus a Monthly Incentive Plan based on your individual performance

　　Over 3 weeks of paid time accrued during the first year

　　Complimentary AAA Premier level membership

　　What we can offer you:

　　Convenient Store Hours: Monday – Friday, 8AM to 6PM, and Saturday, 8AM to 3PM

　　Competitive pay starting at $18.00/hour, based on experience and location

　　Medical, Dental, Vision and Prescription coverage

　　8 Paid Holidays

　　Paid time off to volunteer

　　Tuition reimbursement

　　401(K) plan with company match up to 7%

　　The primary duties of the Tag & Title Coordinator are:

　　Process driver’s license and vehicle registration applications

　　Provide advice and answer questions on licensing and registration policies and procedures

　　Serves as the lead and mentor of title clerks and oversee that title process is being completed accurately

　　Consistently up-sell/cross-sell AAA products including new memberships, credit cards, and insurance referrals

　　Answer incoming overflow calls for Roadside Assistance during high call volumes

　　Minimum Qualifications:

　　Have a high school diploma/GED

　　Minimum of one (1) year of tag and title work; eighteen (18) months is preferred

　　Minimum of three (3) years of sales/customer service experience

　　Have effective communication skills both written and oral

　　Proficient computer skills including the ability to multitask in several websites and programs

　　Working knowledge of Motor Vehicle Title system preferred

　　Notary Public designation or the ability to successfully obtain and maintain a Notary Public designation with six (6) months of employment

　　Must maintain a satisfactory criminal history, as well as meet all state-specific legal requirements for this job.

　　Ability to successfully complete all required training workshops provided for Title Service Agents.

　　Ability to successfully complete the On-Line Messenger (OLM) Certification testing within ninety (90) days of receiving system authorization.

　　Ability to successfully complete the Basic Agent Services Training course within one month of hire.

　　Ability to successfully complete the Advance Agent Services Training course every two (2) years.

　　AAA Club Alliance (ACA) is an equal opportunity employer.

　　Our investment in Diversity, Equity, and Inclusion:At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals, regardless of race, color , gender, identity, veteran status, sexual orientation, physical ability or national origin, to apply.

　　Job Category:

　　Customer Service

　　Work from home or Remote positions primary residence must reside within the footprint that AAA Club Alliance Inc. operates. Our club is located in 13 states including CT, DE, IN, KS, KY, MD, NJ, OH, OK, PA, SD, VA, Washington D.C., and WV.

　　AAA Club Alliance is the result of AAA Mid-Atlantic, AAA Allied Group, AAA Oklahoma/South Dakota, and AAA Ohio Automobile Club joining, now representing nearly six million members in 13 states and Washington, DC. We are always looking for talented people who will commit with us to provide exceptional service, peace of mind and savings to our Members. Our Associates make the difference each day in the lives of our Members. We encourage you to learn more about us and apply to positions for which you are interested and qualified. Click on the Careers Home page (http://www.AAAClubAlliance.jobs) to follow us on LinkedIn (https://www.linkedin.com/company/aaa-club-alliance/) , Twitter (https://twitter.com/WorkwithAAA) , and Facebook (https://m.facebook.com/AAAMidAtlantic/) , and create job alerts to be the first to know when positions that meet your interests become available at AAA Club Alliance.

　　AAA Club Alliance complies with federal, state and local disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please direct your inquiries to [email protected].