We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time. #BI-Remote     #LI-Remote

　　About the role:

　　In the role of Learning & Development Specialist, your responsibilities will include guiding training initiatives for both new and current team members within the contact center. Collaboration with Operations Leadership is essential to formulate effective learning strategies that enhance workplace performance and contribute to the achievement of business objectives. This role reports to the Lead Learning & Development Specialist.

　　Responsibilities:

　　Educate new employees on product details and essential professional skills to enhance customer satisfaction Act as the authority on all operational products, processes, and procedures within each functional domain Lead training sessions for both transitional and ongoing education requirements Collaborate with the Instructional Designer to develop comprehensive training materials Recognize and integrate enhancements to existing training programs, while also proposing optimal training approaches Effectively engage with key stakeholders to pinpoint performance gaps and assess training requirements Requirements:

　　2 or more years of previous professional training and/or talent development experience in a high demand, high output role with a proven record of success and accomplishment Ability to evaluate a learner’s learning style and identify development needs Experience in a remote and in person learning development environment Experience working with on-line and web-based learning development, delivery, and learning management tools. (e.g. Google Meets, Adobe Connect, Web-Ex, etc) Demonstrating excellent organizational and project management skills, strong communication, and interpersonal abilities, with the capacity to work both independently and collaboratively within a team, while effectively prioritizing tasks to meet internal deadlines Benefits & Perks:

　　Flexible work schedule (In-office T/W/Th and remote M/F for hybrid-eligible roles) Health, dental, and vision insurance including mental health benefits 401(k) matching plus a roth option (U.S. Based employees only) PTO & paid holidays off Sabbatical program (for eligible roles) Summer hours (for eligible roles) Paid parental leave DEI groups (B.L.A.C.K. @ Enova, HOLA @ Enova, Women @ Enova, Pride @ Enova, South Asians @ Enova, APEX @ Enova, and Parents @ Enova) Employee recognition and rewards program Charitable matching and a paid volunteer day…Plus so much more! Full-Time Employees working 30+ hours per week are eligible for benefits; interns are not eligible.

　　About Enova

　　Enova International is a leading financial technology company that provides online financial services through our AI and machine learning-powered Colossus™platform. We serve non-prime consumers and businesses alike, while offering world-class technology and services to traditional banks—in order to create accessible credit for millions. 

　　Being a values-driven organization is at the core of Enova’s success. We live our values by listening to our customers, challenging assumptions, thinking big, setting high expectations, and hiring and developing the best. Through our values and our commitment to making Enova an awesome place to work, we maintain an environment of inclusion and culture where our employees can thrive. You can learn more about Enova’s values and culture here. 

　　It is our policy to provide equal employment opportunity for all persons and not discriminate in employment decisions by placing the most qualified person in each job, without regard to any other classification protected by federal, state, or local law. California Applicants: Click here to review our California Privacy Policy for Job Applicants.