AAA Cooper Transportation, founded in 1955, is an asset based multi-regional trucking company providing less-than-truckload, truck load, dedicated contract carriage, brokerage and international services. With directly operated facilities in the Southeast, Southwest, Midwest and Puerto Rico and partners carriers with coverage into Canada, Mexico and across the globe, AAA Cooper Transportation can service nearly all transportation needs.

　　As a full-time AAA Cooper Transportation employee, you will enjoy benefits such as:

　　Health, Dental and Vision Insurance

　　Health Savings Account contributions

　　401k with company match

　　Company paid life insurance

　　Long Term Disability

　　Dependent Life Insurance

　　Accidental Death & Dismemberment Insurance

　　Wellness programs

　　Paid Holidays

　　Paid vacation

　　Weekly direct payroll deposits

　　Tuition Reimbursement Program

　　Employee Assistance Program

　　Essential Duties and Responsibilities:

　　Communicate with interline carriers by telephone and written correspondence to attempt to bring resolution to unpaid or delinquent invoices on company receivables or interline carrier's receivables

　　Review additional charges from interline carriers, updating company records as necessary

　　Review questions from interline carriers on additional charges, escalating to management as appropriate

　　Review discrepancies between interline carrier invoices and company liability records

　　Effectively work with Service Center personnel/management, Class and Weight Inspections personnel, and interline carrier AP/AR and management to resolve billing, rating or other operational issues on interline shipments and identify needed action for payment resolution, escalating to management as appropriate

　　Review interline questions from internal and external sources, escalating to management and service centers as appropriate

　　Evaluate and identify billing issues and process corrections through appropriate systems

　　Provide feedback to management concerning possible problems or areas of improvement

　　Support agent invoice process, creating invoices and updating payment logs as necessary

　　Make recommendations to implement improved processes

　　Additional tasks may be assigned as needed

　　Category: General Office Administration