We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

　　Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we’ll continue to create and deliver content that reflects the current and ever-changing face of the world.

　　Role Summary:

　　As part of the NBCU HR Operations team, the candidate will work directly with the internal Learning Center of Excellence team and key clients in various businesses throughout NBCU’s decentralized organization to design, develop and support courses from the initial design process through completion. The candidate will need to manage internal clients and have a deep understanding of course development software. The candidate will also need to possess an understanding of business processes and leverage this knowledge to design and deliver the necessary solutions. The candidate should have very strong design experience along with communication skills.

　　Responsibilities:

　　Apply adult learning theories and instructional design methodology

　　Research, recommend, produce and edit training materials for a variety of delivery methods including eLearning, instructor-led, and blended learning

　　Participate in the needs assessment, design and development of product, role, and competency of specific course design documents

　　Interact with Subject Matter Experts in planning and scoping requirements for content

　　Develop assessments, tests, quizzes, surveys and evaluations as needed

　　Work with Subject Matter Experts in the planning, development, and execution of annual training events

　　Support team and department initiatives by proactively identifying areas for improvement and/or seeking to enhance existing processes, providing innovative training ideas, and delivering results

　　Ensure courses are consistent with company’s development standards and in line with industry best practices

　　Build and maintain documentation for functional specifications and testing scripts

　　Execute test scripts, create test data and validate test results

　　Identify opportunities for improvement and implement required solutions

　　Research best practices internally and externally and apply key findings to achieve objectives

　　Work with and manage expectations between the learning COE and Internal customers

　　Maintain project documentation and course folders

　　Edit and proofread content to ensure clarity, consistency, and adherence to brand guidelines

　　Maintain content in the Learning Management System as well as requests related to uploading content

　　Basic Requirements:

　　Bachelor’s degree, preferably in instructional design or educational technology

　　Minimum of 7 years of experience in design and development of eLearning programs

　　Proficiency with course authoring tools including Adobe Captivate, Articulate, Adobe Creative Cloud Suite, Camtasia and graphic development tools such as Adobe Photoshop and Premier

　　Experience using or administering learning management systems (SAP SuccessFactors preferred)

　　Experience with graphics design, software simulations, video photography/editing, animation, and/or illustration

　　Desired Characteristics:

　　Self-directed, creative, organized, detail-oriented and results-driven individual with a commitment to quality and accuracy

　　Ability to lead and have full ownership of a project from start to finish

　　Ability to effectively manage multiple projects simultaneously

　　Ability to adapt and prioritize different tasks with changing deadlines

　　Ability to understand and support urgent requests in between projects and regularly planned work

　　Full knowledge of adult learning principles

　　Ability to quickly analyze the proper solution and implement a strategy and execute

　　Demonstrated grasp of the digital landscape

　　Excellent judgement and problem-solving skills

　　Self-motivated and proactive individual with strong desire to learn and succeed

　　Advanced written and verbal communication skills; ability to author and proofread vis-a-vis MLA, APA style guidelines

　　High attention to detail, organized, and self-sufficient

　　Willingness to integrate within a fast-paced, dynamic, and diverse global team

　　Proficient in MS Word, Excel, PowerPoint, and Outlook

　　Strong ability to trouble-shoot technology

　　Innovative and creating thinking that is collaborative in nature

　　Ability to work autonomously and collaboratively and make independent judgments

　　Ability to quickly learn new content tools and internal applications

　　Excellent organizational, project management, and time-management abilities

　　Additional Requirements:

　　Hybrid: This position has been designated as hybrid, generally contributing from the office a minimum of three days per week.NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

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