Installation Coordinator

　　128 Plumbing, Heating, Cooling & Electric

　　Wakefield, MA

　　About Us:

　　128 Plumbing, Heating, Cooling & Electric is a growing service and installation company that has been in business for over 30 years now.

　　We're looking for a hardworking, quick-thinking, passionate person to fit our team's positive culture in our office and raise the bar for our incredible techs. The highest level of service and workmanship is what keeps us moving. Please check out our website, Facebook and Instagram pages, and Youtube videos to see if this would be the right company for you.

　　About Your Role as the Installation Coordinator :

　　We are seeking a highly motivated, energetic and quick candidate to join our fast-paced installation team. This is an exciting role with room to grow.

　　Schedule installation jobs and prepare the installers so they can accomplish the highest

　　quality installations, every time. You are the glue that holds the installation department together.

　　Requirements for the Installation Coordinator :

　　No experience in HVAC, Plumbing or Electrical is required

　　Multitasking and quick-thinking

　　Sufficient computer aptitude

　　Ability to lead and mentor others

　　Management/scheduling experience

　　Attention to detail

　　Keep organization as a priority

　　Proficient typing and computer skills

　　Responsibilities for the Installation Coordinator :

　　Working closely with the lead installer and installation manager, you will help the team complete jobs on time and under budget, helping achieve the company’s financial goals.

　　Professionally answering the phone in a polite, friendly manner.

　　Calling customers to set up equipment installations

　　Schedule and dispatch jobs for the installers and apprentices

　　Know how to establish customer rapport to ensure highest levels of satisfaction.

　　Make sure all equipment is ordered and ready for each job, adhering to a quality checklist. Participate actively in all formal exercises and on-the-job training

　　Benefits for the Installation Coordinator :

　　A+ Team Environment

　　Paid Holidays

　　Paid Vacation, Personal, and Sick Time

　　Paid Training and Education

　　Company Events

　　Health, Vision, and Dental Insurance (128 Covers 73% of benefits)

　　401k Retirement Plan with 4% IRA Matching