Inside Sales Internship

　　Position Description

　　Job Summary

　　The Inside Sales Representative Intern will drive and support customer loyalty creation across all CertainTeed businesses. The intern will be responsible for maintaining customer relationship through phone calls, emails, web forms and live chats daily. The position will implement and execute a strategy for creating and fostering relationships with customers and gaining a competitive advantage in the market. The position will involve collecting voice of customer feedback and proactively work on promoting business. The intern will be a part of our growing initiative to engage our customer relationship management system and work alongside customer experience management to present different voice of customer and sales data.

　　The intern must utilize their experience and skills to provide a hands on approach to problem solving. Strong problem-solving, investigative, and decision making skills are essential. The internship is intended to give students hands-on experience and exposure across the Saint Gobain and Certainteed business.

　　Support all CertainTeed business in building strong relationships and portfolios of loyal customers through prospecting new customers

　　Ensure customers receive best in class customer experience through phone calls, emails and live chats

　　Identify and pursue opportunities for business development and strategy

　　Proactively promote CertainTeed products through digital campaigns

　　Required Qualifications

　　Demonstrate pro-activeness and initiative when dealing with queries

　　Must be currently enrolled in a four-year accredited degree program

　　A positive attitude with the ability to ‘make things happen’ is a must

　　Working knowledge of MS Teams/Zoom

　　Strong communication skills, both written and verbal

　　Good interpersonal skills

　　Must be a proven team plater with the ability to work on own initiative

　　Results focused

　　Ability to manage multiple tasks simultaneously

　　Must have proven planning, organization and time management skills

　　Computer literate with previous knowledge of SalesForce being an advantage (training will be provided)

　　Company Summary

　　Why work for us?

　　At Saint-Gobain, our employees have pride in belonging to an organization whose culture is made up of these core values: Trust, Empowerment, & Collaboration. Our company encourages diversity and inclusion in all its forms while our productsmake the world a more beautiful, safer, and sustainable home (http://bit.ly/purpose-sgna) .

　　Legal Statement

　　Saint-Gobain provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Saint-Gobain is an equal opportunity employer of individuals with disabilities and supports the hiring of veterans.

　　Inside Sales Internship

　　Location: Remote, Internship/Co-op

　　Posting Date: 01/09/2024

　　Job Code: USA07754

　　See yourself here (https://maps.google.com/?q=CT+Corporate+CM Remote Internship/Co-op)