This job was posted by https://illinoisjoblink.illinois.gov : For moreinformation, please see:https://illinoisjoblink.illinois.gov/jobs/12012169 Why You Should Jointhe Engineering Excellence Team?

Our team consists of the very best; we believe in doing what is rightfor our customers and our employees. We provide our employees with thetraining, support and an opportunity for unlimited professional growth.Join us and become an EXPERT!

UP TO $3000 Sign-on Bonus!!

Engineering Excellence Company Perks and Benefits for YOU

Competitive Pay: $25-$40/hr

Generous PTO provided: 19 paid days off within your first yearof employment (vacation, personal holidays, national holidays)

24 paid days off after your 2nd year of employment

No layoffs during "Slow Season" - due to our extensive customerbase, you will never have to worry about not being able to providefor your family year-round

We have ample advancement and career-growth opportunitiesavailable across the U.S.

Hold on to your more of your paycheck with Company-sponsoredMedical, Dental, and Vision Insurance programs

We provided wellness program options for free employeemedical

Company-provided smart phone, tablet, uniform plan, andtool replacement program

We'll make you better at what you do with our internal TrainingAcademy

Best-in-class 401(k) Retirement Savings Plan with attractivecompany matching contributions

Company-paid employee Life Insurance with options for YOU andyour Family!

Short-term and Long-term disability insurance options thatwill protect you and your family if you are unable to work

Supplemental benefit programs such as:Legal advice, petinsurance, and health advocacy programs

Position Summary:

Under minimal supervision, performs diagnostic and service work oncommercial (5+ tons) HVAC equipment and accessories. Communicates withcommercial customer to answer questions, resolves problems, and ensurescomplete customer satisfaction. Promotes products and services tocustomer. Works under the direction of the Field Supervisor or GeneralManager.

Key Responsibilities:

Analyzes, diagnoses, and resolves customer problems in a courteous,professional, timely, and accurate mannerDiagnoses and performs services on heating, air conditioning,ventilation, and refrigeration equipment as well as accessories inan accurate and timely mannerInspects equipment and performs diagnostics on equipment to identifypotential problems to prevent premature and unexpected breakdowns orcallbacksCompletes routine maintenance and equipment cleaning as needed orrequiredResponsible for delivery and removal of parts and equipment neededto complete service workUsing hand-held device records all required information on customercall. Completes all forms and paperwork in a neat, timely, complete,and accurate manner. Collects payment from customer.Communicates with dispatch, while on duty, to ensure dispatcher hasan accurate status report of activities and availabilityResponsible for delivery of excellent customer service andsustaining high levels of customer satisfactionPromotes products and services to the customer. Calls Sales andService Coordinator with specifics on replacement product salesleads generated from customer service visit.Qualifications:

High school diploma or GED with additional training and 2 to 5 years'experience in HVAC with technical training certification required

Must possess all valid licensing or certification as required byfederal, state, provincial, or local governmental laws or regulationsfor the geographical work area

EPA and s fety certifications required

Skilled at servicing heating, air conditioning, and ventilationequipment as well as related accessories

Proficient mechanical aptitude and the ability to operate all necessarytools and equipment

Proficient and able to operate all necessary tools and equipment toperform various service projects

Proficient at reading wiring diagrams and troubleshooting problems withelectrical, refrigerant and duct systems on HVAC equipment

Proficient and able to properly start up and balance airflow and toproperly align belts and pulleys on all systems with little to nosupervision

Proficient and able to install a basic duct fitting

Proficient at troubleshooting and repairing electronic air cleaners,refrigeration systems, hot water systems, steam boiler systems,humidifiers, and related equipment with little to no supervision

Effective communication skills to communicate with customer and resolvecustomer iss