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Host - Guest Service Center
Host - Guest Service Center-May 2024
Manila
May 8, 2025
About Host - Guest Service Center

  Description:

  Grand Hyatt Manila offers a myriad of many exciting experiences and dramatic restaurant concepts making it a destination within a destination. Embracing the #LivingGrand philosophy, we bring moments of more to everything that we do.

  We are looking for an exceptional Host – Guest Service Center who will provide fast, friendly and efficient service to the guests throughout all stages of their stay.

  In this role, you will be responsible for facilitating efficient communications for guests & staff alike within and outside the hotel. You will be handling guests and employees inquiries in a courteous and efficient manner and is expected to act proficiently in all aspects of emergency procedure and maintain professional discretion.

  Qualifications:

  Ideal candidates would have held a similar role in reputable hotels, and shall possess the following qualities:

  Diploma / Degree in Hospitality / Tourism Management or equivalent

  Possess good customer relations, communications and interpersonal skills

  Refined verbal and written communication skills

  Working knowledge of OPERA system and PABX

  Primary Location: PH-0-Manila

  Organization: Grand Hyatt Manila

  Job Level: Full-time

  Job: Front Office

  Req ID: MAN001407

  Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

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