Health Home Plus Care Manager

　　Job Details

　　Level

　　Experienced

　　Job Location

　　Corporate Headquarters - Kingston, NY

　　Position Type

　　Full Time

　　Education Level

　　2 Year Degree

　　Salary Range

　　$21.00 - $22.50 Hourly

　　Job Category

　　Nonprofit - Social Services

　　Description

　　POSITION SUMMARY

　　Health Home Plus (HH+) is an intensive care management program established to provide HH members the intensive services needed to stabilize their health and social service needs in the community.   The Health Home Plus Care Manager (case manager) is responsible for the provision of intensive Care Management services to individuals with Severe and Persistent Mental Illness in Ulster County. The Care Manager collaborates with mental health professionals in Ulster County and Managed Care Organizations to connect with and refer recipients of service with vital resources in the community to be successful in reaching goals.

　　ESSENTIAL RESPONSIBILITIES

　　Function as a member (case manager) of the Health Home Plus Care Management team in Ulster County.

　　Participate in county-wide care management trainings, case reviews, and utilization reviews.

　　Participate in treatment team meetings for the purpose of facilitating Care Management services

　　Provide linkage and referral facilitation for services, resources, and tools on behalf of Care Management recipients to support them in achieving their goals

　　Provide Person -Centered, comprehensive, accessible services with continuous follow-up

　　Conduct comprehensive outreach and follow-up services to facilitate continued engagement with care

　　Facilitate smooth transitions in care, including inpatient admissions,  discharge and transfer between providers

　　Identify and address barriers to accessing consistent care and inform interventions

　　Provide regular communication with the care team members to share information and ensure care is relevant and informed

　　Plan regular case conferences with relevant care team members

　　Develop qualitative care plans based on comprehensive intake assessments, ongoing reassessments, case conferences, and routine contact with network providers

　　Monitor and ensure incorporation of care plan goals into all aspects of care

　　Prepare and maintain records of individual progress and services performed, reporting changes in the electronic health record

　　Abide by HIPAA laws, regulations, and related agency’s policies and procedures

　　Provide outreach and presentations to key players regarding Care Management services and service utilization

　　Travel to clinics throughout Ulster County to meet with individuals, consult with mental health practitioners, and provide services

　　Track utilization of services and monitor outcomes of those referrals

　　Complete and submit statistical reports and other required program documentation in a timely manner

　　Maintain communication and relationships with individuals, outside agencies, referral sources, and other service providers

　　Ensure the achievement of program objectives and contract expectations

　　Represent the agency’s Care Management services (case management) on community committees

　　Keep abreast of trends, changes, and new developments in the field of Health Home Care Management and other related areas through professional affiliations, community involvement, conferences, and trainings

　　Other duties as assigned

　　Health, Safety, & Compliance

　　Maintain a work environment in a clean, organized, and safe manner. Conduct daily inspections of work areas to look for unsafe conditions

　　Use all required safety devices and personal protective equipment.

　　Ensure all accidents are reported to supervisor and Human Resources.

　　Be familiar with the Health & Safety Program and abide by all safety and health rules, work practices, and regulations.

　　Agency Standards

　　Demonstrate positive work attitudes and habits. Act as a role model for vocational success for individuals

　　Maintain a clean and neat appearance consistent with agency standards and act as a role model

　　Attend all required meetings and trainings

　　Participate in training programs for professional growth as scheduled and approved

　　Responsible for understanding and adhering to Gateway Hudson Valley’s Corporate Compliance Policy and Standards of Conduct as well as all applicable program rules, regulations and policies. Keep abreast of any changes or modifications to policies or regulations. Ensure that all staff are knowledgeable of applicable regulations, laws, and policies

　　Perform other duties as assigned

　　Qualifications

　　REQUIRED QUALIFICATIONS

　　Education:

　　A Bachelor’s degreeinone of the fields listed below or similar.

　　Bachelor's in Human Services or education

　　Or

　　A Master's Degree

　　A Credentialed Alcoholism and Substance Abuse Counselor (CASAC) Preferred

　　Experience:

　　Two years of experience:

　　In providing direct services to people with Serious Mental Illness, developmental disabilities, or alcoholism or substance abuse; or

　　In linking individuals with Serious Mental Illness, developmental disabilities, or alcoholism or substance abuse to a broad range of services essential to successful living in a community setting (e.g. medical, psychiatric, social, educational, legal, housing and financial services).

　　A master’s degree in one of the listed education fields may be substituted for one year of Experience.

　　WORKING CONDITIONS

　　Must be able to Sit or stand for 8 hours/day .

　　May occasionally be required to lift no more than 25 pounds (1-2 times per month)

　　Walking, lifting, carrying, reaching, kneeling pushing, and pulling required

　　The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation.

　　REGULATORY CLEARANCES REQUIRED:

　　Must have a valid NYS Driver’s License and maintain a driving record which meets the insurable criteria of the Agency’s automobile insurance carrier

　　Driver’s License Abstract

　　Must have a favorable result from all state, federal, and agency mandated background checks

　　We are an EEO/AA employer