Overview

　　The Print Operator will provide exceptional customer service and solutions for client's copy/print needs. Will follow production processes to produce quality, professionally finished products using print and production equipment for cutting, binding and laminating. Will also service and provide basic troubleshooting for copiers and printers.

　　Responsibilities

　　Review, prioritize and submit print requests from mainframe/mini/server/desktop according to complexity and urgency. Ensure that the output are quality checked and accurately meet the instructions as submitted

　　Deliver print jobs within established timeframes; Maintain logs of all work submitted and completed including service logs

　　Responsible for minor maintenance of reproduction equipment by solving paper jams; placing services calls and conduct routine cleaning

　　Take meter reading of each duplicating machine on a daily basis. Monitor inventory of print supplies, stock paper and toners

　　Inform clients of estimated completion time, when unclear of instructions, when there is a delay in service or when a specific service cannot be provided. Work with client to resolve complaint to client’s satisfaction

　　Help to open and close the print center; Assist in keeping the center neat and professional looking

　　Where high speed, high volume digital publishing printers are used, using printer software, make adjustments to image quality, create folders and directories for print on demand orders; There may be special request by client for specialized type of printing e.g. large paper printing, poster copying, manual/handbook sized printing

　　Prepare monthly production and volume reports in order to measure productivity and prepare billing charges

　　May possibly perform any of the following functions at the direction of the Site Manager:

　　Send, receive and deliver faxes

　　May be requested to perform document scanning

　　Prepare mail/packages for shipping orders

　　Provide light housekeeping such as making coffee and keeping conference rooms orderly

　　Due to changing technology in office automation, will be required to learn new features and functionalities of duplicating machines, faxes and scanners as introduced at the site

　　May perform some mailroom responsibilities and other duties as directed by Site Manager or Assistant Site Manager

　　Qualifications

　　High school Diploma or equivalent

　　1-5 years experience working directly in a print center

　　Some familiarity with the general job functions, and minimal understanding of the detailed aspects of the job

　　Knowledge of machine operations from low to high volume high speed duplicating equipment

　　Proficiency in the use of a variety of reproduction-related equipment & systems (fax, scanner, punches, staplers, inserters, folders, paper cutters, spiral-binding, velo-binders, stitcher and collaters, counters

　　Close supervision involving detailed instructions and constant checking on work performance

　　Excellent customer service, professional attitude and appearance is a must

　　Ability to work overtime & meet deadlines

　　Ability to follow directives and handle physical demands

　　Possess strong communication skills

　　PHYSICAL DEMANDS

　　Physical activity required including frequent bending, reaching, lifting and standing in stacking print output into boxes or containers

　　May lift and/or move up to 50 lb

　　What We Offer:

　　Competitive pay & benefits!

　　Comprehensive training and development programs that prepare employees to advance from within.

　　A company focused on creating a positive work and client environment.

　　Employee discounts on entertainment, products, and services nationwide!

　　Come Join Our Team!

　　Job Locations US-NY-NEW YORK

　　Posted Date 2 weeks ago (1/16/2024 11:49 AM)

　　Requisition ID 2024-17306 # of Openings 1 Position Type (Portal Searching) Regular Full-Time