Position Information

　　Job Category Support Staff

　　Position Title Gift Processing Assistant

　　Full Time/Part Time Full Time

　　Division Office of Advancement

　　Department Advancement Operations

　　Hiring Wage/Salary Range $18.75-$20.75 per hour

　　Determination

　　Benifits

　　Department Statement

　　Colgate University, a top-ranked liberal arts college, is seeking a Gift Processing Assistant to support gift entry and management for the historic Campaign for the Third Century.

　　Founded in 1819, Colgate is a small, highly selective residential liberal arts college for students of talent who are preparing for lives of leadership and productive citizenship. Colgate University enjoys a strong tradition of philanthropy and engagement and is currently engaged in a historic comprehensive campaign with a goal of $1 billion. To date, the Campaign for the Third Century has raised over $515 million towards this goal.

　　The Office of Advancement Operations supports the University and the Advancement Division in processing gifts, maintaining data, developing reporting, and managing division-wide business processes. The department is responsible for implementation and management of Advancement technology systems including the alumni database of record, Raiser's Edge. The department is also responsible for system integrity, training, and support.

　　At this pivotal moment in the University's history, Colgate is seeking a Gift Processing Assistant. This is an integral role within the three-person Gift Records team which is collectively responsible for the accurate and timely processing of 20,000 philanthropic gifts every year. The successful candidate will have a keen eye for detail, the ability to communicate effectively with a variety of stakeholders, and be able to apply critical thinking skills to produce timely and accurate gift records.

　　Accountabilities

　　The Gift Processing Assistant is responsible for timely and accurate processing of philanthropic gifts and commitments to Colgate University. Specific tasks include entering and managing gift information into Raiser's Edge/NXT, accessing and processing gifts and paid registrations received through online donation tools, matching gifts to pledges, processing pledges and recurring donations, reconciling online payment systems, daily reporting, and detailed record keeping. The successful candidate will be responsible for assisting in research and deployment of new gift processing technologies and special projects as assigned.

　　Technical Competencies

　　Accounting

　　Demonstrated knowledge of internal rules and policies sufficient to accurately process transactions such as online gifts and event registrations.

　　Demonstrated ability to perform reconciliation and auditing of gifts. Ability to provide accounting reports and feeds to Finance. Expertise in gift accounting best practices.

　　Customer Service/Problem Solving

　　Demonstrated ability to work with key stakeholders as needed to understand and clarify routine information, especially that data which is central to Advancement operations.

　　Records Management

　　Demonstrated ability to consistently enter accurate constituent data into key Advancement systems. Demonstrated ability to conduct quality audits of constituent data.

　　Technology

　　Demonstrated ability to use key databases and applications sufficient to efficiently execute day to day department operations.

　　Behavioral Competencies

　　Personal Accountability for Results

　　Takes responsibility for decisions, performance, and outcomes; behaves in a responsible manner with a positive attitude; shows self-awareness and openness to feedback.

　　Effective Communication

　　Demonstrates effective written and oral communication skills; shares information and seeks input from others; adapts communication to diverse audiences; protects private and confidential information.

　　Problem Solving and Decision Making

　　Analyzes and prioritizes situations to identify and solve problems; generates solutions to improve efficiency and quality; involves others in solving problems and making decisions; factors organizational goals into decisions; makes clear, transparent, and timely decisions.

　　Change Management

　　Responds positively to changing university initiatives and readily adapts behavior to maintain effective performance; understands the long-term direction of the university and can relate this to departmental area; adapts to new methodologies; identifies and acts on areas where change is appropriate.

　　Leadership and Teamwork

　　Applies skills and knowledge to provide a climate to achieve departmental and organizational success; balances individual and department goals; helps others perform at their best; builds productive relationships to enhance individual and organizational effectiveness; treats others with respect; resolves conflicts among team members.

　　Creativity and Innovation

　　Generates, explores, encourages, and implements innovative ways of creating strategic value for the university, division, department, and individual level; critically assesses the effectiveness of new initiatives.

　　Diversity and Inclusion

　　Demonstrates respect for people and their differences; understands the benefits of a diverse workforce; earns the trust and respect of others; includes and welcomes others; works to understand the perspective of others; promotes opportunities to experience diversity within our community.

　　Sustainability

　　Understands the impact of decision making and personal behavior in achieving the university's commitment to a sustainable and carbon-neutral campus; supports and advances the university's sustainability initiatives; influences others to use sustainable practices.

　　Requirements

　　Professional Experience/ Qualifications

　　The ideal candidate must have experience with data entry and will possess a high degree of accuracy and attention to detail. A demonstrated ability to handle confidential materials with sensitivity and discretion is required, as is the ability to meet deadlines, follow policies and procedures accurately and consistently, and superior customer service skills. Previous experience with web-based applications is required.

　　The candidate must be capable of working collegially with a diverse group of students, faculty, staff, and visitors on a daily basis through strong verbal, written, and interpersonal communication skills.

　　Preferred Qualifications

　　Experience with the Raiser's Edge database, Cybersource, and Blackbaud's NetCommunities is preferred. Prior web accounting experience is also preferred.

　　Education

　　An Associate's degree plus a minimum of 1 year of data entry experience, or a combination of education and experience from which comparable skills are attained is required.

　　Certifications

　　Physical Requirements

　　Other Information

　　Posting Detail Information

　　Requisition Number 2023S076Posting

　　Temporary No

　　Work Schedule

　　M-F

　　Job Open Date 10/11/2023

　　Job Close Date

　　Open Until Filled Yes

　　Special Instructions Summary

　　EEO Statement

　　It is the policy of Colgate University not to discriminate against any employee or applicant for employment on the basis of their race, color, creed, religion, age, sex, pregnancy, national origin, marital status, disability, protected Veterans status, sexual orientation, gender identity or expression, genetic information, being or having been victims of domestic violence or stalking, familial status, or any other categories covered by law. Colgate is an Equal Opportunity/Affirmative Action employer. Candidates from historically underrepresented groups, women, persons with disabilities, and protected veterans are encouraged to apply.

　　Clery Act

　　CAMPUS CRIME REPORTING AND STATISTICS

　　The Department of Campus Safety will provide upon request a copy of Colgate's Annual Security and Fire Safety Report. This report includes statistics as reported to the United States Department of Education for the previous three years concerning reported: 1. crimes that occurred on-campus; in certain off-campus buildings or property owned or controlled by Colgate University; and on public property within, or immediately adjacent to and accessible from, the campus and 2. fires that occurred in student housing facilities. The report also includes institutional policies concerning campus security and fire safety, such as policies concerning sexual assault, life safety systems, and other related matters. You may access the report from the Clery Compliance web page at: https://www.colgate.edu/about/offices-centers-institutes/dean-college/campus-safety-staff/clery-compliance. Printed copies of this report may be obtained upon request from the Department of Campus Safety via e-mail at [email protected].