About InvoiceCloud: 

　　InvoiceCloud, an EngageSmart solution, is a leading provider of online bill payment services. Founded in 2009, the company has grown to be one of the leading disruptors in the cloud-based electronic bill presentment and payment (EBPP) space, helping institutions put customer experience first. By switching to InvoiceCloud, clients can improve customer engagement, loyalty, and efficiency while reducing churn and missed payments in the process. With over 50 million payments processed annually, InvoiceCloud is one of the most secure, innovative, and inclusive fintech solutions in the market. To learn more, visit www.InvoiceCloud.com. 

　　The position will be responsible for incoming and outgoing funding reconciliation and ensuring all transactions are accounted for and recorded accurately.  The ideal candidate will have strong analytical, problem solving and mathmatical skills.  As well as pay close attenttion to detail and be able to identify errors and descrapancies and then resolve them promptly. 

　　Essential Responsibilities:

　　Completing daily audits for multiple processors/products Preparing documentation to adequately document variances and findings for management review Review and approve funding batches Maintaining ACH Rejects and Chargeback recoveries Provide support for internal and external inquiries Identify process improvements oppurtunities Ad hoc projects upon request  

　　Required Knowledge and Skills:

　　Proficiency with Microsoft Office Applications (Outlook, Word, Excel, etc.) Strong written and verbal communication skills Good interpersonal skills Positive attitude and willingness to learn Excellent written and verbal communication skills - both phone and email  

　　Supervisory Responsibilities:

　　No

　　Education:

　　Bachelor's Degree

　　Minimum Years of Experience:

　　2 -3 years of experience

　　Benefits

　　We offer a competitive benefits program including:

　　Medical, dental, vision, life & disability insurance 401(k) plan with company match & employee stock purchase plan (ESPP) Flexible Time Off (FTO), wellbeing days, paid holidays, and summer Fridays Mental health resources Paid parental leave & Backup Care Tuition reimbursement Employee Resource Groups (ERGs) Invoice Cloud is an Equal Opportunity Employer.  

　　Invoice Cloud provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.  

　　This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.  

　　If you have a disability under the Americans with Disabilities Act or similar law, or you require a religious accommodation, and you wish to discuss potential accommodations related to applying for employment at our company, please contact jobs@engagesmart.com.

　　Click here to review EngageSmart's Job Applicant Privacy Policy. 

　　To all recruitment agencies: Invoice Cloud does not accept agency resumes. Please do not forward resumes to our job’s alias, employees, or any other organization location. Invoice Cloud is not responsible for any fees related to unsolicited resumes.