The Opportunity

　　Delaware North Parks and Resorts is searching for a customer-service focused part-time Front Desk Clerk and Night Auditor to join our team at Courtyard at Kennedy in Titusville, Florida. Working in an exciting, fast paced environment, you will never have a dull day at work. If you are interested in being responsible for night auditor and front desk duties, apply to join our collaborative team today.

　　Pay

　　$15.00 - $15.00 / hour

　　Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer .

　　Benefits at Courtyard at Kennedy

　　Our location on the Intracoastal waterway directly across from Kennedy Space Center's launchpads makes for one exciting work environment. Our resort hotel with rooftop bar and restaurant and expansive pool area attracts guests from around the globe. Join our team and you can watch rocket launches and meet astronauts while getting paid!

　　Health, dental, and vision insurance*

　　401k with company match*

　　Paid vacation days and holidays*

　　Paid parental bonding leave*

　　Tuition or professional certification reimbursement*

　　Weekly pay

　　Employee discounts on food at on-site restaurants

　　Generous Marriott discounts

　　Referral bonus – earn $200 for each eligible referral

　　Training and development with opportunities for internal mobility and growth including the chance to work at our other locations nationwide

　　*Available for full-time, year-round team members

　　Responsibilities

　　Run night audit function, reconcile credit card payments, input sales from other systems and manual sales sheets.

　　Front desk responsibilities, must be able to resolve guest complaints independently, check-in and check guests out and post charges for in-house accounts.

　　Understand guest folio, explanation of billing and how to make any needed corrections.

　　Review pending advance deposits and charges.

　　Quote room rates and room package information.

　　Read group resumes and know daily activities of group.

　　Complete shift closing, drop cash and check payments.

　　Secure bank at all times and follow proper cash handling policies.

　　Answer and direct incoming calls.

　　Cash handling and accountability; maintain accurate paperwork as it relates to front office operations.

　　Check and balance the daily figures, post room and tax charges on guest accounts.

　　Perform other duties as assigned.

　　Qualifications

　　Must be at least 21 years old to apply.

　　Previous experience in cash handling.

　　Previous experience in customer service environment is beneficial.

　　Good communication skills; ability to communicate with guests and team members.

　　Basic math skills; ability to accurately handle money and count change.

　　Experience using Microsoft Excel.

　　Must be able and willing to cross train in night audit.

　　Physical Requirements

　　Stand and walk for extended periods of time.

　　Must be able to walk, bend, twist, crouch, push, pull and climb stairs throughout shift.

　　Shift Details

　　Day shift

　　Evening shift

　　Weekends

　　Every weekend

　　Holidays

　　Overnight

　　Who We Are

　　Delaware North operates Courtyard by Marriott Titusville - Kennedy Space Center in Florida. The Space Bar, a rooftop deck, offers a broad, casual menu, space-inspired cocktails, and unobstructed views of the space center’s launch complexes. Other hotel amenities include extended suites, eight ground-floor walkout rooms, a large outdoor resort-style pool with a children’s section, and much more. As a Delaware North team member, you'll receive career development and growth opportunities, and cross-training.

　　At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

　　Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.