Franchise Support Coordinator / Office Assistant Closets by Design Franchising is a nationally recognized leader in home organizing systems with Franchisees located throughout the U.S. and Canada. We design, manufacture, and install a complete line of custom closets, home office furniture, media systems, wall-beds, garage cabinetry and more. We are currently seeking a Franchise Support Coordinator to help support the growth and contractual requirements of our business. The key objectives of this position will include, but are not limited to: * Responsible for all office administrative tasks such as answering phones, greeting visitors, incoming and outgoing mail, filing and email communications.  * Order office supplies and maintain office equipment as required * Facilitate work-order requests for any building maintenance * Invoicing Franchise Owners for various purchased items and AR collections. * Calendar maintenance for all upcoming trainings and site visits. * Helping to coordinate meetings. * General Team Support as needed. * Executive Admin responsibilities for the President of the Company as needed Skills Required: * Ability to prioritizes and manage activities effectively to meet commitments and schedules; consistent record of meeting deadlines * Diligent follow through and accuracy on assigned tasks * Responds to Franchisees priority needs for service and support; determining and initiating appropriate course of action * Respond to requests for information, documents, and status of file/matter in timely manner * Responsible for maintaining and updating franchisee information in appropriate systems Minimum Qualifications: * Excellent customer service skills * Strong time management, planning and organization skills * Self-motivated and able to work independently * Ability to multi-task in a fast paced environment and act with a sense of urgency * Excellent written and oral communication skills, especially via telephone * Strong PC skills using MS Office * Experience with QuickBooks and SAGE a plus * Detail oriented with a strong commitment to excellence * A background in franchising, familiarity with contract administration activities will enhance your credentials For consideration, please email resume and salary history. This position is located in Garden Grove, California. No relocation assistance. Employment Type: Full-Time Benefits Offered: * Medical Insurance * Dental Insurance * Vision Insurance * 401K * Life Insurance About CBD Franchising, Inc.: CBD Franchising, Inc. is a franchisor of Closets by Design, an industry leading designer, manufacturer, and installer of home consumer durable products such as closets, offices, garage systems, and other organizational systems. Job Type: Full-time Required education: Bachelor's Required experience: * Franchise Experience: 1 year * Working with Contracts: 1 year