Job Family: Customer Services

　　Req ID: 402955

　　To solve the biggest challenges of our time, we need bright minds with the ambition to make the impossible possible. Siemens is your place to thrive, challenge the status quo, make a difference and grow in a team of innovators who share your passion for tech. Are you in? Join our Digital Industries Customer Service team as a Field Service Engineer based in the North of the UK.

　　You'll create impact by:

　　Supporting our customers onsite, fault-finding PLC, DCS, HMI, and SCADA systems using your technical competence and strong interpersonal skills whilst providing an exceptional level of customer service.

　　Providing a consistent approach while working under your own initiative, with minimal supervision, and offering our customers the highest levels of service possible.

　　Understanding the needs of our customers and markets, speaking their language, developing credibility, dedication, trust, and commitment.

　　Continuously seeking to add value to the services provided and achieving first-time fixes, leading to reduced breakdown times, lower costs to customers, reduction in invoice queries, gaining customer satisfaction and retention while helping to achieve market leadership.

　　Having commercial awareness and an ability to recognise, promote and pursue new opportunities for sales, contracts, and retrofits.

　　Your success is grounded in:

　　Experienced multi-vendor PLC, HMI, SCADA and DCS systems.

　　Experience with low-voltage equipment design, installation, and maintenance.

　　Experience of full project lifecycle from conception to completion.

　　Awareness of industrial standards and security concepts

　　You can expect:

　　Performance-Based Bonus: Enjoy an annual bonus linked to the company's performance, acknowledging your contributions to our collective success

　　Pension Plan: Secure your future with our scaling pension scheme, featuring an employer contribution of up to 10%

　　Time Off: Recharge and rejuvenate with 26 days of annual leave, and even the option to buy or sell an additional 5 days

　　Company Car: Benefit from a company car as part of your employment package, ensuring comfortable and convenient transportation

　　Ready to unlock the full potential of technology? Join us!

　　We value your unique identity and perspective, recognising that our strength comes from the diverse backgrounds, experiences, and thoughts of our team members. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. We also support you in your personal and professional journey by providing resources to help you thrive. Come bring your authentic self and create a better tomorrow with us.

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