Canteen One Starting pay: [[cust_StartingPayRate]] per hour Let's talk about Canteen One! We are the national account management arm for Canteen, the largest and most experienced food and retail service company in the United States. We help our clients take the best breaks possible by providing unique and customized office coffee, vending, market, and pantry programs from coast-to-coast. Let's talk about Perks! At our North Loop Minneapolis office, we have an awesome office environment filled with perks! Free office coffee and pantry - One block from light rail transit- Dress for your Day - Canteen Avenue C (market) & Foodsby food delivery - Sporting event tickets frequently raffled off - Paid time off to volunteer for corporate sponsored events - Wellness programs you get the idea! Let's talk about Opportunity! As part of Compass Group USA, the 6th largest employer in the world and leader in food service and support services, Canteen One provides you with an opportunity to work with Fortune 500 companies, and become part of a diverse team committed to attracting, retaining, and developing top level talent. If you are passionate about a customer-first, always friendly approach, we think you'll fit right in! Canteen One offers a variety of career opportunities, including: Customer Service Accounts Receivable / Consolidation Services Finance / Accounting Client & Account Management Vendor Relations / Operations Information Technology great people. great services. great results. Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar. Job Summary Canteen One is searching for a detail-oriented and experienced supervisor to oversee and coordinate the daily operations of our invoicing department. This position is responsible for many layers of detail and management of accounts, and the coordination and maintenance of these details is critical. You will be involved with and support customers, customer's unique billing, and catalog reconciliation. Additional responsibilities include recruiting and supervising staff. You will handle escalated issues and provide daily direction, coaching, training and problem resolution for staff. To be successful as a Consolidation Services Supervisor, you will need the ability to use both analytical and intuitive judgment and sound decision making in interpreting, developing and applying new methods and policies that affect the business. You should have a thorough understanding of business and accounting processes and principles, as well as strong leadership skills. Essential Duties & Responsibilities Ensure Master Data is correct, and when not setup correctly, removes road blocks Weekly 'balance to zero' (all supplier invoices are converted to sales orders with matching vouchers) Supplier payments are made on time, remittance is posted to website and variances are reconciled Customer payments are received on time and applied to open AR; unpaid amounts are escalated to Manager/Director for collection Responsible for creating system SOPs, and identify changes to improve processing Has a high level of communication concerning catalogs, purchase orders, invoice processing, and payments Maintain the customer catalog as provided by the Client Services Team Assure accurate and timely aging and payment information reported monthly Inspect reports and summaries to look for possible gaps Complete on-time additional requests from customers, suppliers and Regional Controllers Assist/support team in reconciling and resolving open AR; this requires building a strong relationship with the Customer's accounting team. Oversees collection of manual invoices and EDI docs to ensure timely completion Communicate timely with Manager of Consolidation Services to resolve payment issues Escalate unresolved issues to Director of Consol dation Services Supervises staff and handles escalated issues and provides daily direction, coaching, training and problem resolution for staff Ensure quarterly review of KPI status of each Associate Qualifications A Bachelor's degree is strongly preferred, with two or more years of related experience; or an Associate's degree, preferred, with five (5) years of relevant experience; or a high school diploma/G.E.D. with 8 years of previous relevant supervisory experience Experience maintaining positive client relationships / relationship-building experience Experience in procurement (i.e. managing catalogs), EDI, and reporting and analysis Supervisor experience strongly preferred High volume work experience with accounts receivable/accounts payable Specific work experience in cash applications with heavy volume of small transactions equaling large payments/dollars; handling complex, small transaction invoicing; and reconciling imbalanced accounts (A/R and A/P) Demonstrated high level of proficiency in MS Excel and Word Demonstrated ability to use a report writing program, Business Objects preferred Experience with JD Edwards or similar ERP system is preferable (i.e. SAP, PeopleSoft, Oracle) Experience with MS PowerPoint Apply to Canteen One today! Associates at Canteen Oneare offered many fantastic benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Paid Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Req ID: 1260583 Canteen One Jacinda Moore Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.