Job Description
At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
Product Implementation Specialist (Hybrid)
Tapestry Solutions, A Boeing Company, comes with over 30 years of industry experience designing, implementing, training, and supporting logistics information systems. A career with the Tapestry Solutions team brings the best of both worlds: access to the incredible depth of resources and opportunities of Boeing while working in a company having a small business, family-oriented culture.
We have over 500 employees worldwide supporting our customers with high-quality, innovative, and cost-effective information technology and business intelligence solutions. Tapestry Solutions supports 85 defense, commercial and government customers from over 50 US locations and nine countries.
Tapestry Solutions, a part of Boeing Global Services BGS, is seeking a Product Implementation Specialist in San Diego, CA. The successful candidate will assist in the implementation of moderately complex logistics software solutions with customers at their sites including project planning and development of functional and technical requirements; conducting test events, customer training, data collection and integration; and development of technical and functional documentation. Overnight travel up to 50% is required.
Position Responsibilities:
Supports the development of functional and technical requirements for product design. Works closely with the customer to codify requirements. May coordinate engineering change proposals, including baseline support concept.Researches, provides technical information and establishes processes to develop and maintain support products, engineering data and integrated support infrastructure. Coordinates between organizations and assists in the development and implementation of support products.Develops detailed test cases for use in testing software components for user acceptance testing of software to be released to the customer. May instruct others on the business processes of the client and describe how those processes affect the testing of the software.Supports customer site surveys and go-live efforts, working closely with the customer and documenting user acceptance. May conduct customer data conversion.Develops technical and functional documentation, including operating procedures and tailoring documents. Develops blueprints that specify the software functional requirements, data flow and process flow.Responds to customer inquiries and documents issues.Conducts or supports product demonstrations and/or technical reviews with the customer.Conducts customer training and instruction, both classroom and over-the-shoulder, on business and functional processes related to the software. Provides support to workshops, test events, training development, data collection and integration and development of technical and functional documentation.Performs other duties as assigned.
This position is hybrid. This means that the selected candidate will be required to perform some work onsite at one of the listed location options. This is at the hiring team's discretion and could potentially change in the future.
We will not sponsor applicants for employment visa status.
Basic Qualifications (Required Skills/Experience):
Experience in maintenance (Organization, Intermediate, Depot, Component Levels), supply/logistics, and/or property managementGood team player with excellent analytical and reasoning skills, dynamic thinker, and a positive attitudeSelf-motivated with the ability to prioritize, meet deadlines, and manage changing prioritiesAbility to travel overnight up to 50%Preferred Qualifications (Desired Skills/Experience):
Business process analysis and re-engineering experienceDeep knowledge of at least one GOLDesp functional module (Material, Maintenance, Assets, etc.) and high-level knowledge of all GOLDesp functional modules
Typical Education & Experience:
Education/experience typically acquired through advanced education (e.g. Bachelor) and typically 3 or more years' related work experience or an equivalent combination of education and experience (e.g. Master+1 years' related work experience, 7 years' related work experience, etc.).
Relocation:
Relocation assistance is not a negotiable benefit for this position.
Drug Free Workplace:
We are a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.
Shift Work Statement:
This position is for 1st shift
General:
We strive to deliver a total rewards package that will attract, engage and retain the top talent. Elements of this package include competitive base pay and variable compensation opportunities.
We also provide eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location and date of hire.
Pay is based upon candidate experience and qualification, as well as market and business considerations. Summary base pay range $78,000 - $86,000
Export Control Requirements: Not an export control position
Equal Opportunity Employer:
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.