Description

　　About AWS

　　Amazon Web Services (AWS) helps millions of customers every day achieve their business goals in an ever-changing digital economy. As the world’s most comprehensive and broadly adopted cloud platform, we recognize the global need for IT infrastructure services to deliver fast, scalable results. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

　　How would you like to be a part of Earth’s most customer-centric company? You would work with teams of front-line responders who support the operations of some of the world’s most powerful data centers. Our Data Center Engineering Operations team maintain and operate our critical infrastructure systems so that they are prepared to stand up against any situation.

　　AWS has the world’s largest cloud computing portfolio. As an Amazonian you will work in some of the most sophisticated, safe, and secure data centers in the world. Our Engineering Operations Technicians II (EOT’s) help keep them that way by working with the brightest minds from around the globe to help test and implement the newest technology and work practices to meet the demands of a changing market.

　　We have a passion for learning and evolving, it’s how we have helped define ourselves as leaders in the industry. Let’s work hard, have fun, and make history!

　　The Data Center Engineering Operations Technician (EOT) are Amazon’s front line responders for hands-on electrical and mechanical equipment troubleshooting and operation. This equipment includes, but is not limited to, stand-by diesel generators, switchboards/switchgears, UPSs, PDUs, AHUs, pumps, motors, VFDs, and building automation systems. They provide 24/7 shift coverage which could include 12 hour shifts, rotating shifts, 3, 4, or 5 day work weeks.

　　Mentorship & Career Growth

　　We have a career path for you no matter what stage you’re in when you start here. As we strive to become Earth’s Best Employer, we know we must continuously raise our performance bar. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

　　Work/Life Balance

　　We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home. Finding purpose and fulfillment is essential across all aspects of our lives, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

　　A day in the life

　　Day in the Life of an EOT:

　　Tasked with driving innovation while reducing operational costs in the facilities.

　　Drive projects with moderate complexity.

　　Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA).

　　Perform rack installs, rack decommissioning, operational readings and facility management.

　　Provide key performance indicators to senior engineers.

　　Responsible for the on-site management of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation.

　　Performance and oversight of maintenance and operations on all electrical, mechanical, and fire/life safety equipment within the data center.

　　Ensure all safety procedures are adhered to while performing work.

　　Perform basic support concepts such as ticketing systems, root cause analysis, change management creation, writing procedures and building management systems.

　　Work schedule changes depending on specific site needs. Shifts can be up to 12-hours and may rotate on a predefined schedule. Some locations have on-call rotations.

　　Maintain data center critical infrastructure equipment ensuring 99.999% up-time of the world's largest cloud computing portfolio.

　　Role may support more than one location/site.

　　Walk job sites in uneven terrain. Maintain balance and perform construction tasks while on a ladder

　　Regularly lift and/or move up to 39 pounds unassisted and participate in group lifts for 40+ pounds

　　Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull. Tasked with driving innovation while reducing operational costs in the facilities.

　　Drive projects with moderate complexity.

　　Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA).

　　Perform rack installs, rack decommissioning, operational readings and facility management.

　　Provide key performance indicators to senior engineers.

　　Responsible for the on-site management of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation.

　　Performance and oversight of maintenance and operations on all electrical, mechanical, and fire/life safety equipment within the data center.

　　Ensure all safety procedures are adhered to while performing work.

　　Perform basic support concepts such as ticketing systems, root cause analysis, change management creation, writing procedures and building management systems.

　　Work schedule changes depending on specific site needs. Shifts can be up to 12-hours and may rotate on a predefined schedule. Some locations have on-call rotations.

　　Maintain data center critical infrastructure equipment ensuring 99.999% up-time of the world's largest cloud computing portfolio.

　　Role may support more than one location/site.

　　Walk job sites in uneven terrain. Maintain balance and perform construction tasks while on a ladder

　　Regularly lift and/or move up to 39 pounds unassisted and participate in group lifts for 40+ pounds

　　Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull.

　　We are open to hiring candidates to work out of one of the following locations:

　　Sterling, VA, USA

　　Basic Qualifications

　　Technical (Military/Trade School) training or 2+ years’ of equivalent experience in a relevant industry (for example: electrical or mechanical)

　　2+ years of electrical or mechanical experience

　　2+ years’ experience with Microsoft Office products (including Excel, Word and PowerPoint)

　　Preferred Qualifications

　　4+ years of Data Center Engineering Experience

　　Associates or Bachelor’s Degree

　　Strong verbal and written communication skills

　　Proficient with maintenance management software

　　Solid leadership and organizational skills

　　Strong attention to detail

　　Proven self-starter

　　Ability to be self-sufficient and complete tasks with little direction

　　Ability to prioritize in a complex, fast-paced environment

　　Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.