Description

　　Amazon Business (AB) is re-inventing B2B eCommerce by offering business customers of all sizes the same advantages Amazon has already brought to consumers including broad selection, low pricing, and great customer service. WW Amazon Business Ops is building the operations and supply chain solutions that will enable AB’s rapid growth by re-engineering many parts of our supply chain to offer B2B specific last mile delivery solutions, consolidated and pallet deliveries, and many other services that business customers require. As an early team member, you will be involved in helping re-imagine what a B2B supply chain should look like and playing a key role in the technology that will power our B2B supply chain.

　　We are looking for a seasoned Senior Manager in EU with a strong delivery record and proven program management experience to own strategic, tactical, cross-functional and technology projects and programs. The role is uniquely positioned to influence leaders across multiple operations and business organization to drive visibility on B2B requirements and to develop long term initiatives that will make Amazon the supplier of choice for the B2B segment in EU. The Senior Manager will deliver this critical scope through a team of Program managers that own specific components of the end-to-end operations. The role will lead the team to scope and create operating plans, develop processes and drive implementation, and communicate to senior management on program status and risks. Cross-team coordination, program/project management and executive presentation skills are essential. This role will provide a great opportunity to build the foundations of Amazon's B2B supply chain in EU, and will work extensively in launching features in the complex last mile delivery and bulk consolidation space.

　　Key job responsibilities

　　• Hire, develop and manage a team of operations program managers to drive B2B last mile delivery and consolidation strategy.

　　• Manage full lifecycle of multiple complex cross-functional programs with considerable impact across operations and business organizations.

　　• Own the delivery of codified goals at the senior leadership level, clearly articulating the criticality, status and requirements on support needed, in verbal and written format.

　　• Development of the overall program strategy, tactically driving teams in and outside of your organization to deliver results.

　　• Work autonomously in an ambiguous environment, seeking to understand business problems, automation limitations, scaling factors, and inherent trade-offs to drive short and long investments in the right areas.

　　• Partner with teams across the business you support and beyond to source, allocate, and coordinate resources.

　　• Work with program managers, business leaders and operations team to communicate and drive critical business initiatives on the last mile delivery and consolidation charter.

　　• Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to the milestones, and performance across all projects.

　　• Engage other Amazon business units globally to share best practices and improve end to end outcomes for Amazon customers.

　　About the team

　　We are open to hiring candidates to work out of one of the following locations:

　　London, GBR

　　Basic Qualifications

　　Bachelor's degree, or MBA

　　Experience managing, analyzing and communicating results to senior leadership

　　Experience managing teams

　　Experience in program or project management

　　Experience working with, presenting to and influencing senior executives up to VP level

　　Experience using data and metrics to drive improvements

　　Experience implementing repeatable processes and driving automation or standardization

　　Experience owning program strategy and end to end delivery

　　Experience in program/supply chain management, logistics, operations, supply chain, or transportation or equivalent professional or military services.

　　Preferred Qualifications

　　Certification in PMP/Lean Six Sigma/Kaizen.

　　Basic knowledge of analytical tools such as SQL, Tableau or Microsoft Access.

　　Familiarity with supply chain management concepts - forecasting, planning, optimization, logistics - gained through work experience or graduate level education.

　　Fluency in German, French, Italian or Spanish is preferred but not mandatory.

　　Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

　　Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial +44 800 086 9884 (tel:+448000869884). If calling from Ireland, please dial +353 1800 851 489 (tel:+3531800851489).