Company Summary

　　EverBank provides nationwide banking services to consumer and commercial clients through a variety of channels, including online and mobile applications, as well as its Florida-based financial centers.

　　Job Description

　　Employee Relations Specialist

　　The Employee Relations Specialist is a hands-on role responsible for carrying out various Employee Relations functions, including employee and management consultation, complaint investigation, conflict resolution and the preparation and delivery of reports and recommendations.

　　Key Responsibilities and Duties

　　Serves as a primary point of contact for employee relations matters, providing guidance, coaching, and support to managers in handling performance.

　　Responsible for providing guidance to managers for disciplinary coaching matters and reviewing and editing all disciplinary action documentation.

　　Leads workplace investigations and resolves a range of employee relations concerns, including workplace conflicts, grievances, harassment, discrimination and/or retaliation complaints, and other violations of work rules.

　　Manages the employee relations case management system to review and track case progress, conducts investigatory interviews while ensuring compliance with company policy as well as legal requirements, collects and analyzes relevant evidence, writes investigation summaries, and delivers debriefs with relevant individuals.

　　Leads all governance on employee issues and exits, ensuring proper documentation and adherence to non-discriminatory practices.

　　Stays updated on labor laws, regulations, and industry trends related to employee relations, making recommendations for policy and program enhancements.

　　Collaborates with legal counsel on employment-related matters, including investigations, and employment litigation matters to ensure compliance with applicable laws and regulations.

　　Develops and delivers training of current best practice programs for employee relations and investigation processes.

　　Proactively identify and address potential employee relations issues and develop preventive measures.

　　Educational Requirements

　　University (Degree) PreferredWork Experience

　　3+ Years Required; 5+ Years PreferredPhysical Requirements

　　Physical Requirements: Sedentary WorkCareer Level

　　7IC

　　Pay Range

　　$110,305 to $149,236

　　Location(s)

　　301 West Bay Street, Jacksonville, Florida 32202

　　6801 Carnegie Boulevard, 3rd Floor, Charlotte, North Carolina 28211

　　Benefits Summary

　　EverBank is committed to the well-being of its associates. That's why we offer a comprehensive Total Rewards package commensurate with the position and job-related qualifications, skills and knowledge. EverBank strives to pay wages competitive with those prevailing in our geographic areas and industry.

　　EverBank's Total Rewards package includes superior benefits such as, health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being.

　　EverBank prohibits pay discrimination on the basis of any protected characteristic.

　　EEO Statement

　　EverBank, N.A. is an equal opportunity (EEO) employer, dedicated to maintaining a work environment free of bias, harassment, discrimination and retaliation. As an EEO employer, EverBank expressly prohibits discrimination, harassment and retaliation based on protected characteristics such as race, creed, ethnicity, color, age, religion, sex, sex stereotype, pregnancy, sexual orientation, gender, gender identity, gender expression, transgender status, marital status, national origin, ancestry, physical or mental disability, genetic history and information, or military or veteran status. Providing a safe, inclusive environment is a priority at EverBank and, consistent with that mission, EverBank considers all qualified applicants for employment regardless of protected status.

　　We will not discharge or in any other manner discriminate against associates or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another associate or applicant. However, associates who have access to the compensation information of other associates or applicants as a part of their essential job functions cannot disclose the pay of other associates or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by us, or (c) consistent with our legal duty to furnish information.

　　Machine Readable Files

　　The Transparency in Coverage Final Rules require certain group health plans to disclose on a public website information regarding in-network provider rates and historical out-of-network allowed amounts and billed charges for covered items and services in two separate machine-readable files (MRFs). The MRFs for the benefit package options under are linked below:

　　Machine Readable Files (MRFs) - Aetna