S-728-12

　　Job Title:  Eligibility/ Referral Specialist 2 -- OMJST

　　Worksite Location: Canton, Ohio 44702

　　Number of Openings: 15

　　APPLY DIRECT to Stark County Jobs & Family Services:

　　https://www.starkjfs.org/careers/employment-application{rel="nofollow"}

　　Please mention OhioMeansJobs Stark or Tuscarawas when applying to this employer.

　　Job Description:

　　The Eligibility Referral Specialist II position determines initial and on-going eligibility for various county assistance programs under Stark County Job and Family Services' (SCJFS) jurisdiction, based on assignment.

　　Responsible for following ORC codesAids customers that call the Customer Service Center (CSC) by answering their questions, taking appropriate actions on benefit cases, and providing them with informationConducts interviews to determine eligibility for various state and county programs including but not limited to food assistance, cash assistance, Medicaid, and childcare; Re-determines eligibility as required by each programReviews and processes verifications, forms and applications received through various electronic sourcesResponds to phone calls, voicemails, emails, alerts, and referrals, and meets with walk-in customersEnsure appropriate job placement, and placement availability, customer readiness for employment, and customer complianceHandles basic functions and interactions for employment programs such as WEP and SEPSecures and verifies all information affecting eligibilityCalculates and manages overpaymentsPrepares for and attends state hearingsReviews in-home day care applications, conducts inspections, ensures compliance and make recommendations for in-home care eligibility and revocation of licensesAssist in Application Computer LabMake referrals to (for) other servicesDuties performed by the Eligibility Referral Specialist, as well as the importance and frequency, vary as a function of the specific assignment or position. The nature of the Eligibility Referral Specialist's tasks varies as a function of the unit and the number of personnel working within that unit. Given the preceding caveats, the major work behaviors include:

　　Conducts interviews to determine eligibility for various state and county programsRe-determine eligibility based on program requirementsSecures and verifies all information affecting eligibilityResponds to phone calls, voicemails, emails, alerts, and referrals (customer service referrals and urgent referrals) and meets with walk-in customersCalculates and manages overpaymentsPrepares for and attends state hearingsConducts inspections and reviews in-home day care applications for eligibilityPRC outreachWage: $21.03 per hour with great benefits

　　Qualifications:

　　Associate Degree

　　To perform this job successfully, the employee must be able to perform each essential duty satisfactorily

　　To meet the minimum qualifications for this position, the applicant must have completed an associate's degree in human services or other related field, and have two years prior experience working in a lower classification

　　Must possess the needed upon entry Knowledge, Skills, and Abilities (KSAs)

　　Minimum qualifications for internal candidates hired prior to March 19, 2007 are available in the Human Resources Department

　　External candidates must have an associate's degree in human services or related field and have