Reference #: 4326248THE POSITIONAre you looking to be a leader and innovator in risk and incident management within Pennsylvania's intellectual disabilities service system? Join us as a key player who works directly with executive leadership to operationalize objectives, policies, and procedures to ensure alignment with federal and state regulations. If you're ready to lead, educate, and drive continuous improvement while being a subject matter expert in incident management, this role is your gateway to making a significant impact.

　　DESCRIPTION OF WORKAs a Human Services Program Representative 2, you will supervise and strategize on risk management frameworks, oversee quality teams, and spearhead system enhancements to protect the health, safety, and rights of individuals with an intellectual disability, developmental disability, or autism. Your duties will include:Directing the development of a statewide risk and incident management structure,Reviewing ongoing development of risk management frameworks and strategies, as well as evaluating their effectiveness,Supervising professional staff in the Incident and Risk Management and Regulatory Administration Units,Interpreting policies and regulations from federal and state government agencies, as well as writing protocols and directives consistent with department objectives,Operationalizing incident fidelity detection tools within the department,Analyzing data and preparing reports for various committees and entities,Reviewing critical incident cases, identifying improvement opportunities, and consulting on enforcement activities,Leading various IT and business intelligence tools related to incident and risk management, andProducing and conducting statewide trainings related to incident and risk management.

　　Interested in learning more? Additional details regarding this position can be found in the .

　　Work Schedule and Additional Information:

　　Full-time employment, 37.5 hours per weekWork hours are 8:30 AM to 5:00 PM, Monday - Friday, with 60-minute lunch.Telework: You may have the opportunity to work from home (telework) full-time. You are required to report to the office in Harrisburg one (1) day per month. In order to telework, you must have a securely configured high-speed internet connection. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg.Salary:In some cases, the starting salary may be non-negotiable.You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.  REQUIRED EXPERIENCE, TRAINING & ELIGIBILITYQUALIFICATIONSMinimum Experience and Training Requirements:One year as a Human Services Program Representative 1; orFour years of professional experience developing, implementing, or evaluating a human service program, and a bachelor's degree; orAn equivalent combination of experience and training.Other Requirements:You must meet the . For more information on ways to meet PA residency requirements, follow the  and click on Residency.You must be able to perform essential job functions.How to Apply:

　　Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.Failure to comply with the above application requirements will elimin te you from consideration for this position.Veterans:

　　Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to  and click the Veterans' Preference tab or contact us at .Telecommunications Relay Service (TRS):

　　711 (hearing and speech disabilities or other individuals).If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

　　EXAMINATION INFORMATION

　　Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).Your score is based on the detailed information you provide on your application and in response to the supplemental questions.Your score is valid for this specific posting only.You must provide complete and accurate information or:your score may be lower than deserved.you may be disqualified.You may only apply/test once for this posting.Your results will be provided via email.

　　The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.