For 80+ years, Hirschbach Motor Lines has built a sterling reputation for delivering time and temperature sensitive freight. Today, the organization runs two forward facing brands (Hirschbach & John Christner Trucking (JCT)) which generate a combined $1.2 billion in revenue and have become the 2nd largest refrigerated carrier in North America. We are a veteran owned company with over 30% of employees being veterans.

　　The companies collectively provide the highest level of service in the industry and offer a breadth of services to our customers. Hirschbach & JCT have a tenured history paired with a future of growth and opportunity.

　　What you will be doing:

　　Creates relationships with drivers by displaying genuine interest in his/her family, goals, and personal interests. 

　　Assists drivers by cultivating strong professional relationships with all departments across the organization that influence the drivers’ success.   

　　Assists each driver in achieving quarterly bonus parameters.  

　　Proactively address items that could lead to driver turnover, including, but not limited to, the following: Utilization, Fuel Management, Customer Service, Safety Responsibilities   

　　Conducts weekly meetings and communication with Driver Leaders about potential driver concerns including the following: Utilization, Home Time, Payroll, Equipment issues, etc.  

　　Manages at-risk action items including; manages the tickets escalated to the Driver Development level and researches the information to work towards resolution, monitors and oversees open tickets at the Driver Leader level, opens at-risk tickets in AS400 for drivers on the Verification of Employment (VOE) List and monitors term projects and ensures at-risk items are open for each driver on the list. 

　　Manages, responds, and resolves all Workhound comments on a daily and weekly basis.  

　　Presents “Win of the Week” weekly and creates/executes weekly broadcast to send to fleet. 

　　Attends retention meetings and provides information on turnover trends, obstacles and solutions, and success stories for review. 

　　Other duties as assigned including proactively assisting others in achieving the organization’s objectives. 

　　Talent Requirements:

　　High school diploma or equivalent, paired with relevant professional experience. 

　　3 years of transportation experience is preferred, paired with other relevant professional experience. 

　　Bachelor's Degree in Transportation/Logistics/Supply Chain, or a related field is  preferred. 

　　Ability to process information with high levels of accuracy and energy. 

　　Ability to multi-task and prioritize workload. 

　　Computer proficiency and ability to navigate between multiple programs. 

　　Demonstrates an “All In to Win” attitude and displays self-motivation and a strong desire to learn within an unpredictable and demanding environment. 

　　Benefits: 

　　Opportunity to earn bonuses!

　　Full comprehensive benefit package!

　　120 hours of Paid Time Off earned on your first day!

　　401 (K)

　　Corporate Dubuque Office Perks:

　　Our fitness funplex with full gym, onsite free fitness instructor and yoga classes. Bonus perk with indoor pickle ball and basketball courts

　　Weekly on-site chiropractor and massage therapist

　　Weekly on-site barber

　　On-site daily coffee truck, salad/soup bar and lunch service

　　Casual work environment with tremendous upward potential

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