Job Family: Internal Services

　　Req ID: 402567

　　Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. Improving how we live, work, and move today and for the next generation! We know that the only way a business thrives is if our people are thriving. That’s why we always put our people first. Our global, diverse team would be happy to support you and challenge you to grow in new ways. Who knows where our shared journey will take you?  

　　Our Smart Buildings help to create efficient, safe, adaptable, and responsible environments. Our aim isn’t just about improving buildings; it’s about creating perfect places that improve people’s lives.

　　The Fire Life Safety and Security Systems Office Manager is responsible for the overall day-to-day operations of the Siemens Customer Service Center (CSC), with its main headquarters in Irving, Texas, and outlying sites in Beltsville, MD, and Birmingham, AL. The Customer Service Center consists of a customer support center and a central monitoring station (CMS). The supervisor will indoctrinate all new employees, certify I-9s and administrative onboard them into the Siemens system. The supervisor will also be intimately involved in all invoicing and purchase order operations and will prepare those documents for the Director to approve. The supervisor also has responsibility for the completion various permits and licenses required by the Siemens outlying Branches. There is an additional of morale/welfare purchasing of promotional products required. In addition, there is a requirement to schedule travel for the Director and, on occasions, other managers, and arrange catering for occasional internal meetings.

　　As the Fire Life Safety and Security Systems Office Supervisor you will:

　　Conduct orientation for all new employees and exit protocols for departing staff

　　Process incoming invoices for all CSC-owned cost centers, occasionally working with other financial stakeholders to assign funding responsibilities

　　Prepare and submit purchase orders (POs) for internal purchases for the department

　　Administer to the various licensing and permit requirements that appear on a recurring basis

　　Schedule travel and submit expense reports for the Director

　　You will make an impact with these qualifications:

　　Basic Qualifications:

　　Advanced knowledge of Microsoft Office applications

　　Minimum 3 years’ experience in a customer service, office administration or office management role

　　Minimum 1 year experience in an accounts payable and/or accounts receivable role

　　Comfortable in a matrixed environment with multiple internal and external stakeholders

　　High school diploma or state-recognized GED

　　Legally authorized to work in the United States on a continual and permanent basis without company sponsorship

　　Preferred Qualifications:

　　Familiarity with SAP and Smartsheet

　　Accounting experience

　　Experience in a Central Monitoring Station

　　Experience as an office manager in a technical company

　　You’ll benefit from:

　　Siemens offers a variety of health and wellness benefits to our employees. Details regarding our benefits can be found here: https://www.benefitsquickstart.com/siemens/index.html

　　The pay range for this position is $51,030 - 87,480. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications and premium geographic location.

　　Ready to create your own journey?  Join us today and help create a better #TomorrowWithUs!

　　About Siemens:

　　We are a global technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to sustainable transportation as well as advanced healthcare, we create technology with purpose adding real value for customers.

　　Our Commitment to Diversity, Equity, and Inclusion:

　　We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us. Learn more about our commitment to DEI here (https://www.siemens.com/us/en/company/environmental-society-governance/diversity.html) .

　　Protecting the environment, conserving our natural resources, fostering the health and performance of our people as well as safeguarding their working conditions are core to our social and business commitment at Siemens. They are an integral part of our Business Conduct Guidelines and our corporate strategy.

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