Progress a range of customers details by reviewing the data within the documents and entering data into the workflow tool for further review by client management team

　　Gather information from different sources and compile it into an internal report.

　　Recording and escalating key trends or issues as required

　　Deliverables: criteria/results by which success can be measure

　　Meeting Customer Needs

　　Manage work allocation and progressing all required workstack items within agreed timescales

　　To identify and escalate potential risks and operational issues as appropriate

　　Identifying, understanding, investigating and resolving routine issues within the area of responsibility

　　Continuous Improvement

　　Participate where appliable in continuous improvement activities to enhance the program deliveryAdministration

　　Capture and update accurately outcomes and actions against customers’ records on the documents management system

　　Experience:

　　· Previous experience working with banking data or document management

　　· Experience in data entry and admin

　　· Ability to work independently and as part of a team

　　· Excellent eye for detail

　　· Experience of working in a changing environment and the ability to work under pressure

　　Desirable

　　· Experience working with paper documents, filing and logging of data

　　· Excellent writing skills

　　Conditions

　　3 month Project

　　Hybrid