Description

This position is incentive eligible.

Introduction

Do you want to join an organization that invests in you as a(an) Director Performance Improvement Emergency Dept? At HCA Healthcare, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

Benefits

HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

Free counseling services and resources for emotional, physical and financial wellbeing

401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

Employee Stock Purchase Plan with 10% off HCA Healthcare stock

Family support through fertility and family building benefits with Progyny and adoption assistance.

Referral services for child, elder and pet care, home and auto repair, event planning and more

Consumer discounts through Abenity and Consumer Discounts

Retirement readiness, rollover assistance services and preferred banking partnerships

Education assistance (tuition, student loan, certification support, dependent scholarships)

Colleague recognition program

Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

You contribute to our success. Every role has an impact on our patients’ lives and you have the opportunity to make a difference. We are looking for a dedicated Director Performance Improvement Emergency Dept like you to be a part of our team.

Job Summary and Qualifications

Job Summary:

The Director of ED Process Improvement is responsible for the successful implementation of assigned Performance Improvement projects as defined and prioritized by Division and PI leadership. This position plays a key role in division and facility Emergency Department process improvement projects by performing operational assessments and analyses, researching, and identifying/implementing best practices, facilitating groups and teams, managing projects, presenting results and recommendations, and developing measurement tools, to improve HCA operating processes toward greater efficiency and effectiveness. This individual will work directly with division and facility representatives to collaborate and deliver timely and value added assessments, action plans, and results that improve ED operations. This position is critical in achieving targeted objectives in selected ED departments through process, cost and productivity improvements. This position serves as resource/member of the PI division team in the completion of a minimum of 2 traditional facility Performance Improvement engagements on an annual basis.

Duties include but are not limited to:

Assist facility leaders to implement best practices within the ED department and identify clinical improvement and cost-savings initiatives.

Assess cost-reduction opportunities including:

Appropriate administration and management of ED department

Assess skill mix opportunities, agency nurse usage, and staffing for ED

Identifies facility wide staffing and process opportunities that impact ED throughput

Supply, medication, and resource utilization

Appropriate assignment of patients being admitted to the facility and use of clinical pathways, pre-printed order sets, and triage care etc.

Contracts impacted by the emergency department.

On call physician panel reviews and proper utilization.

Supply chain optimization and contract buying for specialty units

Analyzes all aspects of Emergency Services performance for potential improvement opportunities.

Designs and recommends processes, systems, procedures, and operational changes to increase efficiency and effectiveness.

Assists in the establishment of operational work measurements and staffing standards.

Serves as resource/member of the PI division team in the completion of a minimum of 2 traditional facility Performance Improvement engagements on an annual basis.

Performs monitoring of throughput metrics and analysis of variances.

Perform data mining and review of financial and clinical data to assess the ED for operational and financial opportunities.

Use extracted data to quantify the financial impact of ED related cost saving ideas.

Assist in designing meaningful and realistic action plans for the implementation of process improvement ideas.

Actively communicate with facility, division, and corporate stakeholders to manage the project expectations and activities.

Develop, execute, and maintain project work plans for each current project and work directly with the department local leadership and the core team directors.

Serves as a facilitator, technical advisor, and analyst to hospital management and teams on the use of process improvement tools and techniques, analytical techniques, and statistical applications.

Actively participates in projects and conversations with Emergency Services-focused peers in other divisions via corporate support structure and contributes to enterprise knowledge bank.

Support bed management or other improvement efforts adjacent to operations of Emergency Services

Education:

Bachelor’s Degree - Required (Engineering Degree Preferred)

Master’s Degree, MBA/MHA - Preferred

Qualifications:

7+ years professional experience; 4-6 years relevant work experience

Must be proficient in written and verbal skills

Experience within healthcare operations preferred

Division based, travel required, % based on division geographic locations

HCA Healthcare (Corporate) , based in Nashville, Tennessee, supports a variety of corporate roles from business operations to administrative positions. Like our colleagues in any HCA Healthcare hospital, our corporate campus employees enjoy unparalleled resources and opportunities to reach their potential as healthcare leaders and innovators. From market rate compensation to continuing education and career advancement opportunities , every person has a solid foundation for success. Nashville is also home to our Executive Development Program , where exceptional employees are groomed to take on CNO- and COO-level roles in our hospitals. This selective program focuses on ethics, leadership and the financial and clinical knowledge required of professionals at this level of the industry.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses

"Good people beget good people."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Director Performance Improvement Emergency Dept opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.