We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

　　Working Arrangement

　　Hybrid

　　Job Description

　　The opportunity

　　As the Director of Pharmacy Benefits, you will be a key member of our distribution team, working alongside our team of Account Executives across Canada to support them in various client facing endeavors. This includes support for finalist presentations, advisor support meetings, consultant house resource meetings and as an overall resource for the distribution team to help in delivering significant pharmacy benefit management programs to our customers in a constantly evolving pharmacy environment.

　　Responsibilities

　　Meeting regularly with partners internally and externally: Product team as subject matter authority, Distribution team as a presenter to the internal Account Executives and Management team, disseminating new product features, pharmacy industry updates.

　　Participation in client finalist presentations as a pharmacy expert. Participation in advisor knowledge sharing events such as road shows, capabilities presentations for advisor and consulting firms.

　　Active participation in finalist presentations and team support throughout the year. Attendance as requested based on size of customer.

　　Maintain log of presentations across geographies and share as part of year-end review process. Pharmacy approach may be cited as a reason for winning new business or in retaining a client.

　　Keeping track of presentations and knowledge shared in presentations, sharing this as part of year-end review process.

　　How will you create impact?

　　Success is measured in participation in complex client situations relating to drug programs where understanding is needed by internal teams to ensure we are paying claims accurately in accordance with our contracts. This can be measured in terms of what customers you have taken an active role in running their pharmacy program and any suggestions we have made to a customer to refine their pharmacy program which they have adopted.

　　Active support of consulting house capabilities presentations. Maintain relationships with consultants and advisors through meetings and networking to ensure consultants understand our pharmacy offerings and feel they have a communication channel into Manulife.

　　What motivates you?

　　You obsess about customers, listen, engage and act for their benefit.

　　You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.

　　You thrive in teams and enjoy getting things done together.

　　You take ownership and build solutions, focusing on what matters.

　　You do what is right, work with integrity and speak up.

　　You share your humanity, helping us build a diverse and inclusive work environment for everyone

　　Key Problems/Challenges

　　Ability to handle challenging priorities.

　　Understand sophisticated information and summarize it optimally.

　　Staying in tune with constantly evolving pharmaceutical and health care landscape

　　Influence across all areas of GB and at all levels on product strategies

　　Manage risk within the product portfolio.

　　What we are looking for

　　Strong financial competence

　　Licensed pharmacist in Canada

　　Bachelor's degree in a related field; MBA would be an asset.

　　Minimum 5 years of relevant work experience, ideally in group benefits and/or the pharmaceutical ecosystem, such as Product Manager, Pharmacist, Pharmacy consulting, Pharma market access

　　Strong Group/Pharmacy Benefits knowledge, including Manulife's current Pharmacy Benefits product offering.

　　Be on the forefront of Canadian Group Benefits industry trends (current and future) and identifying areas of opportunity.

　　Understanding of the changing landscape of healthcare and advances in medical/pharmaceutical technology and the impact this has on health outcomes.

　　Ability to work across a complex environment – both internally and externally to lead teams with multiple mandates and differing value drivers.

　　Ability to thrive in a fast-paced, dynamic environment.

　　Ontario based and willingness to travel.

　　What can we offer you?

　　A competitive salary and benefits packages.

　　A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.

　　A focus on growing your career path with us.

　　Flexible work policies and strong work-life balance.

　　Professional development and leadership opportunities.

　　Our commitment to you

　　Values-first cultureWe lead with our Values every day and bring them to life together.

　　Boundless opportunityWe create opportunities to learn and grow at every stage of your career.

　　Continuous innovationWe invite you to help redefine the future of financial services.

　　Delivering the promise of Diversity, Equity and InclusionWe foster an inclusive environment where everyone thrives.

　　Championing Corporate CitizenshipWe build a business that benefits all partners and has a positive social and environmental impact.

　　About Manulife and John Hancock

　　Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

　　Manulife is an Equal Opportunity Employer

　　At Manulife /John Hancock , we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour , ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

　　It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process . All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies . To request a reasonable accommodation in the application process, contact .

　　Salary & Benefits

　　Salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. Please contact for additional information.

　　Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact for more information about U.S.-specific paid time off provisions.