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DIRECTOR, HR VENDOR MANAGEMENT
DIRECTOR, HR VENDOR MANAGEMENT-February 2024
Merrimack
Feb 20, 2026
About DIRECTOR, HR VENDOR MANAGEMENT

  Job Description:

  The Team

  As a member of the HR Vendor Management team, you will lead a portfolio of moderate to critical complexity vendors across Human Resources and supporting the team with other critical initiatives. This role requires a strong focus with vendor risk, vendor performance and impacting overall financial benefit to the firm. You will collaborate with HR Business partners to support their goals and initiatives, while holding our external vendors accountable through contract compliance.

  The Expertise and Skills You Bring

  Bachelor's degree required or equivalent (and relevant) experience.7-10 years of work experience in Vendor Management, Procurement or Risk related roles.Extensive Fidelity expertise and work experience interacting with all levels of the organization.You are an excellent communicator and have strong facilitation, influencing skills and negotiating skills, with strong executive presence.You have the ability to independently drive and lead all aspects of complex vendor engagements with minimal oversight.You are organized and can lead multiple projects or activities simultaneously and deliver results in an accurate and timely manner.You have an ability to cultivate and improve partnerships with peers, leaders, vendors and other partners.You have a strong background or experience with Vendor Management and Procurement processes.You are eager to join a growing team that focuses on establishing processes, innovative solutions and standards across a dynamic organization.

  The Value You Deliver

  Provide oversight to a portfolio of vendors with strategic complexity.Lead all aspects of, measure, and report vendor performance relative to contracted expectations, including Service Level Agreements; drive improvement and accountability with the vendors.Seek out and implement cost reduction opportunities across your portfolioSupport funding processes: including purchase order creation & tracking, reporting and associated governance reviews.Significant focus on vendor risk, including proactive risk mitigation measures and collaborating with HR Risk, Compliance and ECS Risk.Maintain deep knowledge of the relationship's overall risk profile and drive resolution of risk-related events.Building positive partnerships across Procurement, Risk & Finance.Develop full understanding of active contracts and ensure vendor and Fidelity are adhering to contract terms.Participate in Procurement related activities, including market scans, RFPs, RFXs, contract and vendor negotiations; coordinate activities to ensure progress, approvals & timely completion.Coordinate and drive Business Review meetings with vendors as appropriate.Complete responsibilities & compliance to the Enterprise Vendor Management policy.Provides analysis and make recommendations for problem resolution complex problems/issues.Produce recurring dashboards and/or scorecards to internal and external partners.

  Certifications:

  Company Overview

  Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money.

  Join Us

  At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award, we have been recognized by our employees as a Best Place to Work in 2023. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined.

  At Fidelity, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we're calling "Dynamic Working". Most associates will have a hybrid schedule with a requirement to work onsite at a Fidelity work location for at least one week, 5 consecutive days, every four weeks. These requirements are subject to change.

  We invite you to Find Your Fidelity at fidelitycareers.com.

  Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

  Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations @fmr.com, or by calling 800-835-5099, prompt 2, option 3.

  At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

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