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DevOps Engineer
DevOps Engineer-March 2024
Virtual
Mar 28, 2026
About DevOps Engineer

  Job Description

  Location: Kuala Lumpur, Malaysia

  Team: Software Department

  Role: DevOps Engineer

  Mode: Full-time role

  About Respond.io

  Founded in Hong Kong in early 2017, Respond.io is a Business Messaging platform that unifies customer communication for tech-saavy organization that market, sell and support across instant messaging, web chat and email. We are one messaging platform for various use case like marketing purposes, sales, support and engineering.

  Role Description

  At Respond.io, DevOps Engineer is pivotal to our company's success. We are seeking a detailed-oriented individual that is ready to be part of our Technology Team in charge of an experience DevOps Engineer who can continue to enhance our path to production to ensure we are able to add more value to our agile environment

  Responsibilities

  Contribute to the deployment, automation, management, and maintenance of our AWS cloud-based production system.

  Design a secure and scalable cloud infrastructure so we can continue delivering quality software.

  Build and maintain good CI/CD pipelines to promote reliability and fix performance issues.

  Architect and administer our infrastructure continuously and advocate DevOps best practices.

  Qualifications

  We're looking for someone with the following skills and traits:

  Experience with AWS services, i.e.

  VPC, Subnets, Security Groups, IAM Roles, and Policies

  EC2, AWS Fargate, Lambda Functions

  AWS Cloudformation and AWS SAM Framework.

  Knowledge of at least one major coding language, such as NodeJS, Python, or Java;

  Ability to identify, assess and integrate various open source technologies and cloud services.

  Knowledge on how to troubleshoot and resolve technical issues in test and production environments.

  Good understanding of agile practices and CI/CD principles.

  Good communication skills in English with an ability to clearly explain complex ideas verbally and in writing.

  Nimble and agile team player with the ability to thrive in a fast-paced startup environment.

  Here's what's in for you

  You will become part of an amazing culture with smart teammates who actually care

  You will grow more here than you would anywhere else, that is a promise

  Pizza parties, birthday cakes, social events (Laser tag, go-cart, paintball), you'll always be looking forward to it!

  Beer O'Clock on Fridays? Naah, we have it every day!

  Are you a PlayStation fan? It gets fun when you get to beat your colleague on a FIFA game at the office!

  You'll get to experience a very competitive compensation

  You'll be covered exclusively on one of the highest medical and dental insurance, especially for you

  Unlimited snacks in our specially dedicated snack room. Oreos, KitKats, Gummy Bears, Chips, Biscuits, Nuts, Snickers ... you name it, we have it.

  You'll be entitled to stock options with terms and conditions.

  Flexible working environment and working hours.

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