JOB REQUIREMENTS: Customer Service Systems Manager Kenosha Branch 12355Uline Way, Kenosha, WI 53144 Leading the way with legendary customerservice - at Uline! As Systems Manager for our Customer Servicedepartment, ensure the tech tools our reps rely on are running smoothlyand efficiently! Direct a team of application testers and identifyopportunities for system improvements to support the exceptionalexperience our customers love. Better together! This position ison-site, and we are looking for people who share our passion. PositionResponsibilities Manage, mentor and develop team of System ApplicationTesters, ensuring thorough and accurate testing processes are in place.Maintain an in-depth working knowledge of Uline system and processes toidentify and propose informed programming enhancement recommendations.Direct large-scale IT projects and implementations, serving as aresource for Customer Service leadership when escalation is needed on ITissues. Serve as a liaison for Customer Service, building andmaintaining relationships with key internal business areas andthird-party providers. Minimum Requirements Bachelor\'s degree. 5+ yearsof management experience in operations or customer experience, includingcoaching, developing and motivating a team. Experience with projectmanagement, IT testing methodology and systems implementations.Excellent time management, organizational and communication skills.Benefits Complete medical, dental, vision and life insurance coverage,Flexible Spending Accounts and wellness programs. 401(k) with 6%employer match. Paid holidays and generous paid time off. TuitionAssistance Program that covers professional continuing education. Bonusprograms that include annual performance, sales goals and profitsharing. Employee Perks First-class fitness center. Beautifullymaintained walking trails. About Uline Uline is North America\'s leadingdistributor of shipping, industrial and packaging materials. We\'re afamily-owned company known for incredible service, quality products andsame-day shipping of our huge in-stock inventory. With over 9,000employees across 13 locations, it\'s time you joined Uline. Uline isproud to operate as a drug-free workplace. All new hires must complete apre-employment hair follicle drug screening. #LI-CB2 #CORP (#IN-PPCS)Our employees make the difference and we are committed to offeringexceptional benefits and perks!Explore to learn more! EEO/AAEmployer/Vet/Disabled ***** APPLICATION INSTRUCTIONS: Apply Online:ipc.us/t/E5BEA5B34B394B0B