At Ridgeview you matter here! We are seeking a customer-focused team member who is looking to make an impact to our patient and visitor experience. You will have the opportunity to greet patients and visitors, provide direction and guidance, and assist in wayfinding through the facility. Providing excellent customer service to our patients, visitors, vendors and staff is the primary focus of this role. We are looking for someone energetic, team driven, and dependable to join our team. Purpose of the Job This part-time, non-benefit eligible position is responsible for creating a positive first impression and serving as an informational and/or wayfinding resource for patients, volunteers and other guests at Ridgeview. Hours for this role are 6:30am - 4pm, Monday through Friday, approximately 16-hours per bi-weekly pay period. Job Functions 1.Greets and provides a welcoming experience for internal and external customers in alignment with Ridgeview's You Matter Here brand promise. 2.Provides wayfinding and informational assistance to customers. 3.Serves as a resource for front-lobby and gift shop volunteers. 4.Answers telephones and accesses computerized information to provide general information about the organization and/or patient information. 5.Assists with record keeping, reports and mailings as requested. 6.Supports emergency management plans as required. 7. Performs other duties as assigned. Minimum Education/Work Experience High School Graduate or equivalent One Year of customer service experience Knowledge/Skills/Abilities Ability to performance basic math functions, count money and operate a cash register Ability to operate and troubleshoot office machines Ability to multi-task Knowledge of basic computer functions and Microsoft Office applications Ability to respond appropriately to unpredictable situations and diverse customer populations. Ability to work autonomously and as a team Capable of making independent decisions with the use of good critical thinking and problem solving skills. Ability to communicate in the English language for effective written and verbal correspondence to complete job functions as mentioned above. Ridgeview Medical Center will not discriminate against or harass any employee or applicant for employment because of race, color, religion, sex, pregnancy, citizenship, national origin, age, disability, military service, veteran status, genetic information, union membership, creed, marital status, familial status, sexual orientation, gender identity, status with regards to public assistance, membership in a local human rights commission, or any other category that may be protected by law.