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Customer Service Representative
Customer Service Representative-March 2024
Stafford
Mar 28, 2026
About Customer Service Representative

  Schedule: Monday - Friday 8:00AM - 4:00PM

  Pay rate: $17.00 per hour

  Bonus eligible: No

  Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

  Medical, dental and vision coveragePaid time off planHealth savings account (HSA)401k savings planAccess to wages before pay day with myFlexPayFlexible spending accounts (FSAs)Short- and long-term disability coverageWork-Life resourcesPaid parental leaveHealthy lifestyle programsApplication window anticipated to close: 1/30/24 *if interested in opportunity, please submit application as soon as possible.

  What Customer Operations Support>contributes to Cardinal Health

  Responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution.

  Qualifications

  High school diploma preferred2-4 years experience preferredPrior computer experience using Microsoft Office systems requiredWhat is expected of you and others at this level

  Applies acquired job skills and company policies and procedures to complete standard tasksWorks on routine assignments that require basic problem resolutionRefers to policies and past practices for guidanceReceives general direction on standard work; receives detailed instruction on new assignmentsConsults with supervisor or senior peers on complex and unusual problemsSkill sets required

  Strong attention to detail and customer service/communication skillsRoot cause problem solverTime management/Prioritization skillsStrong system knowledge/technical aptitude/navigationbetween systems, good system judgement (WMS, SAP, MSoffice, Salesforce)Ability to collaborate with cross functional teamsProcess disciplinedUnderstands the contribution of Customer Service to thesuccess of supply chainBasic mathematics and unit of measure understandingCustomer-centric mindsetComfortable and confident making decisionsCandidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

  Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

  To read and review this privacy notice click here (https://www.cardinalhealth.com/content/dam/corp/email/documents/corp/cardinal-health-online-application-privacy-policy.pdf)

  We are a team of nearly 48,000 mission-driven partners striving each day to advance healthcare and improve lives. We are Essential to care.

  Headquartered in Dublin, Ohio, Cardinal Health, Inc. (NYSE: CAH) is a distributor of pharmaceuticals, a global manufacturer and distributor of medical and laboratory products, and a provider of performance and data solutions for health care facilities

  We are a crucial link between the clinical and operational sides of care, working with more than 4,500 sourcing and manufacturing partners to deliver end-to-end solutions and data-driven insights that advance healthcare and improve lives every day. With deep partnerships, diverse perspectives and innovative digital solutions, we build connections across the continuum of care.

  With 50 years of experience, approximately 44,000 employees and operations in more than 30 countries, Cardinal Health seizes the opportunity to address healthcare’s most complicated challenges — now, and in the future.

  On Thursday, Jan. 7, 2021, we celebrated the day our founder, Bob Walter, had the vision to start a business that became known as Cardinal Health.

  One of the most important ways we celebrated was by giving back to the communities where we live and work. 2021 was a "Year of Service” for all Cardinal Health employees around the world.

  View Cardinal Health on YouTube (http://youtube.com/user/CardinalHealth)

  Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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