Description

　　We Hire Vets!

　　Customer Service Representatives – Job Explanation

　　Is this position a good fit for me?

　　We are actively pursuing all individuals who are skilled Customer Service Representatives! We are especially interested in people who demonstrate patience, accountability, and a sincere enthusiasm for providing a quality customer experience. Additionally, we seek someone who thrives with multi-tasking, exhibits a fantastic phone presence, and is happy to work as part of a team with a common goal of consumer satisfaction. We favor good typing skills and adaptive problem-solving skills to help you succeed in this face-paced environment.

　　What would I be doing?

　　This professional is primarily responsible for developing and maintaining relationships between our customers, service technicians, and managers/support staff. A typical day would involve making outbound calls and accepting inbound calls in a high-volume department, scheduling appointments, routing service technicians, performing collections, and working with a smile! This employee must be comfortable working towards common goals as part of a team to facilitate customer retention. You would participate in our quality assurance program, perform administrative duties assigned, and ensure good communication all around.

　　What are the benefits?

　　Essential Business with job security + stability

　　Social distanced positions

　　Family-owned company

　　Career growth opportunities are abundant – Hulett always seeks to promote from within when the opportunity presents itself!

　　Compensation ABOVE our competition

　　Paid quality training to ensure your success in this new role

　　Medical/dental/vision/life

　　401k with company match

　　Generous PTO

　　Friendly co-workers + Team approach

　　Pleasant work environment

　　Accessible Management

　　Much more!

　　How can I be considered for this position?

　　To learn more about this career opportunity and to see if you could be our next great employee, please select “Apply now” at the top of your screen and complete our brief “Registration” to begin your application. Once complete, your information will be sent directly to our Recruiter and Hiring Managers for prompt review and you will get a socially distanced phone call from us to discuss this opportunity further!

　　If you prefer to discuss over the phone before you apply, please call 561-686-7171 and ask to speak to someone in Human Resources about this exciting opportunity. We can help answer any questions you may have and help you through the process over the phone. You will reach a real person – not a recording! We look forward to hearing from YOU!

　　Qualifications

　　Behaviors

　　Preferred

　　Loyal: Shows firm and constant support to a cause

　　Team Player: Works well as a member of a group

　　Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well