Description

　　Join Our Team as a Customer Service Representative!

　　Are you looking to expand your career as a Customer Service Representative? Robert Half has an excellent job opportunity for an articulate, highly-skilled candidate. Do you want to apply your outgoing personality to further the benefit of a valuable business? This is the opportunity for you. Be prepared to come into a dynamic and fast-paced environment in this role. If you're looking for work in Sacramento, California and can work a long-term contract / temporary position, this could be the Customer Service Representative opportunity for you!

　　Major responsibilities

　　Retrieve and oversee the sending of written business communications

　　Manage and place incoming telephone calls

　　Be a part of business development by by actively cross-selling and referring customers

　　Provide accurate, friendly customer service in a timely fashion

　　Please apply for immediate consideration!

　　Requirements - Proficiency with Microsoft Office required

　　Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

　　Comprehensive knowledge of call centers

　　Enthusiastic attitude and an engaging businesslike approach

　　Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers

　　Proficient with computers and technology platforms

　　Excellent customer service and office administrative skills

　　Ability to simplify complex problems and build solutions

　　2+ years' experience of proven performance in a goal-driven & customer-focused environment desired

　　Excellent verbal, written, and social communication skills

　　Proven experience going the extra mile to solve complex customer inquiries via extensive research

　　If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Submit your resume today!

　　Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

　　Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

　　All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

　　© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .