Description Join Our Team as a Customer Service Representative!

　　Are you looking to expand your career as a Customer Service Representative? Robert Half has an excellent job opportunity for an articulate, highly-skilled candidate. Do you wish to take your social skills and put them to work to further the growth of an awesome business? This will be a fantastic next step in your career. This role will be situated in a challenging and dynamic environment. If you're looking for a long-term contract / temporary engagement, and can work in New York, New York, this could be the Customer Service Representative position for you!

　　Key responsibilities

　　Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers

　　Give exceptional customer service in a timely fashion

　　Handle incoming telephone calls

　　Retrieve and oversee the sending of written business communications Requirements - Great written, verbal, and interpersonal skills

　　Ability to use multiple computer systems, applications, and utilize search tools to find information

　　Ability to simplify complex problems and build solutions

　　A consistently positive approach to your work that is rooted in a businesslike professionalism

　　Experience with Microsoft Office required

　　Solid understanding of customer service

　　Experience performing extensive research to resolve complex customer inquiries

　　Ability to interact effectively with internal and external partners and clients/customers

　　2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred

　　Strong customer service and office administrative skills

　　Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and InsightlyWe are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today

　　Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

　　Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

　　All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

　　© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .