Job Description

　　Our customer is a building software to improve semiconductor wafer fabs. Your job will be to work with clients on the smooth rollout of our software through your expert data, communication, and collaboration skills. You may be working on more than one customer at a time depending on your workload

　　After rollout, your job will be to maximize the success and satisfaction our software brings the customer. You will be a part of a high-performing team, solving difficult problems using equal-parts data analytics and customer interaction.

　　Core Responsibilities:

　　- Becoming an expert in a few chosen customers. You'll know their requirements inside-out and be our go-to specialist within the company.

　　- Engaging with early-stage pre-sales projects and meet new prospective clients.

　　- Being a dedicated point of contact for your customers and their "voice" to the rest of our company; making sure our product works for their needs.

　　- Speaking to customers regularly and being curious about their needs.

　　- Understanding all the knobs and dials on our software. You'll be demo'ing brand new features and troubleshooting customer issues by staying up-to-date on the inner workings of our app

　　- Attending occasional conference and networking event to meet other practitioners in the industry and learn more about the market.

　　Skills and Requirements

　　- 4+ years of SAAS Implementation experience with Enterprise Software

　　o Ability to understand SAAS from a technical/Software Engineering standpoint.

　　o Ability to run a full implementation start to finish

　　- Experience working a client facing role

　　- Experience with Excel and SQL (BI tools) at a high level

　　- Willingness to Travel - Experience in the semiconductor industry

　　- Commercial experience with programming language null

　　We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].