Job Description

　　A law firm is hiring and IT Support Analyst to join the IT Department as a full-time employee. This person will be responsible for the operational/technical remote and desk-side support of office technology to support end users and provide continuous improvement. As a senior member of the team, this person will be responsible for help desk support, installation/upgrades, network maintenance, and implementation of new software programs/systems. Specific duties may include being on call after-hours for coverage rotation, managing/recording documentation, tracking incidents and resolutions, configuring and deploying workstations (laptops, mobile devices, etc), and supporting multimedia presentations and video conferencing systems.

　　Skills and Requirements

　　Associates Degree or experience in related field

　　Ability to travel to support office moves and implement new technologies

　　Proficient with Microsoft operating systems/suites, O365 services, PC hardware, LAN architecture (TCP/IP protocol), anti-virus/malware software, remote support systems

　　Experience using active directory, imaging tools (SCCM, Prism), and WAN architecture

　　Experience supporting C level executives Certifications for Microsoft, ITIL, or CompTIA

　　Previous experience working at Law Firm

　　Documentation management experience null

　　We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].