JOB REQUIREMENTS: Have you worked in a financial setting and haveanalytical experience? Here\'s an exciting Operations Analystopportunity you may want to consider! What We Are Looking for Theposition is responsible for providing reporting and analysis services asit applies to Deposit Operations and Retail Banking data. The CustomerExperience Analyst will work closely with the Customer Experience &Analysis Manager to provide purposeful data that will aid in customerrelationship development, operational efficiencies, project planning,goal tracking and other company-wide initiatives. Responsibilitiesinclude a mixture of project and product management, analysis, andcustomer service. We might be a great match if you... Are energized bysolving problems. Act independently and are comfortable takinginitiative. Thrive when juggling multiple projects and priorities. Havethe knowledge of today\'s tech-savvy consumers. Are naturally organized;and thrive in a systematic, process-driven work environment. Are qualitydriven; you sweat the small stuff and pay attention to the details. Youwill be responsible for duties that include: Performing research anddata collection from a variety of sources, including but not limited toBusiness Analytics, Navigator, and Director. Preparing and writingvarious types of analytical reports for distribution that are product,project, implementation, operational and/or strategic oriented.Responsible for daily administration and problem-solving tasks inMicrosoft Dynamics CRM . Assisting with designing efficient processesfor new and existing banking products/services including the backgroundsystems that provide the products/services. Actively participating onproject teams for new and updated products, services, and systems asrequested. Working closely and collaboratively with project team,fostering positive working relationships. Developing and recommendingall new procedures, forms and agreements for new electronic products andservices. Analyzing and translating business requirements to identifyimpacts, trends, and gaps. Maintaining a focus of providing the onlinecustomer with an easy seamless customer experience through the onlineaccount opening solution, executes continuous enhancements to the OnlineAccount Opening process, and maintain specifications as needed. Servingas a primary resource for new deposit product setup and changes toexisting deposit products and specifications, including rate changesProviding beginner to advanced level eBanking support to externalcustomers including debit and ATM cards, online banking, mobile banking,account alerts, mobile deposit capture, online bill pay and telephonebanking. Actively serving as a resource to other members of the team toenhance transfer of knowledge and cross-training. What this Role NeedsAssociates degree or equivalent... For full info follow applicationlink. Equal Opportunity Employer: Minorities, Women, Veterans,Disabilities ***** APPLICATION INSTRUCTIONS: Apply Online:ipc.us/t/307AFEEC227B4F5D