Description:

　　Application Administrator to maintain the CityWorks application with the specific needs of a department. This is a hybrid position with a mix of on-site and remote days. The administrator will be responsible for maintaining users, troubleshooting problems, proactively finding solutions to improve their application experience. The administrator will also advise and educate end users on application features and changes. Required: 1-3 years of working experience in installing, configuring, and troubleshooting an enterprise application An understanding of the CityWorks application. Excellent interpersonal and communication skills in a customer facing environment. Able to work directly with other IT and non-IT personnel, gather requirements and create effective solutions. Proven experience with application upgrades. SQL Experience Able to work independently with minimal supervision. Experience working with an ITMS ticketing system. Proven ability to provide guidance and assist end users. Strong customer service orientation Preferred Administrative experience with CityWorks GIS Experience PowerBI Experience Understanding of ITIL concepts Ability to monitor and test system performance; prepare and deliver system performance statistics and reports Bachelor’s degree in computer science, Computer Engineering, Information Technology, Mathematics or related degree / work experience A combination of education, experience and training may be considered in lieu of a formal degree Self-motivated and directed, with keen attention to detail Elevated ability to work in a team-oriented, collaborative environment Technical Certification(s).

　　Skills:

　　Application support, Enterprise Application, Customer Service, CityWorks, Application administration, Support, Sql, Help desk, Troubleshooting, Windows, Technical support

　　Top Skills Details:

　　Application support,Enterprise Application,Customer Service,CityWorks,Application administration,Support,Sql,Help desk,Troubleshooting,Windows,Technical support

　　Additional Skills & Qualifications:

　　Essential Duties & Responsibilities Application Administration for the CityWorks Application Plan and execute Application Upgrades Understand and advise on appropriate Application Licensing Troubleshoot & Resolve issues Department specific activities including: User Account Maintenance Create & Maintain Standard Operating Procedures Reports & Data Management User Group participation Project Support

　　Experience Level:

　　Intermediate Level

　　About TEKsystems:

　　We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

　　The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

　　We are an equal opportunity employers and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law. To view the EEO is the law poster click here. Applicants with disabilities that require an accommodation or assistance a position, please call 888-472-3411 or email [email protected]. This is a dedicated line designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Messages left for other purposes will not receive a response.