Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!

　　What do our Customer Care Representatives do?

　　This position is responsible for inbound and outbound contacts via an omnichannel approach to solve customer needs and retain customers. Provides a high-quality service experience by answering routine inquires and resolving problems that may require deviation from standard operating procedures.

　　Responsibilities include, but are not limited to;

　　Handles customer correspondence for service, scheduling, and billing inquiriesOffers creative Home Inspection leads to qualifying customersCultivates and maintains on-going customer relationshipsUses computerized system for identifying customer needs, tracking contacts, information gathering, and/or troubleshootingCommunicates with branch personnel to resolve service and scheduling issuesInitiates outbound customer service calls for various campaignsHandles incoming calls from technicians to provide support

　　What do you need?

　　High School Diploma or GED1-2 years of customer service experience preferredAbility to use a personal computerBasic knowledge of Microsoft Word, Excel, and WindowsAbility to type 25 wpm preferredSuccessfully meet pre-employment background screen

　　Why Choose Rentokil ?

　　A career with Rentokil can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.

　　Below you'll find information about some of what Rentokil has to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.

　　Click here to read more about our Total Rewards Program which includes:

　　Professional and Personal Growth

　　Multiple avenues to grow your careerRentokil is a Drug Free workplaceTraining and development programs availableTuition Reimbursement benefits (for FT Colleagues)

　　Health and Wellness

　　Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much moreFull-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1

　　Savings and Retirement

　　401(k) retirement plan with company-matching contributions

　　Work-Life Balance

　　Vacation days & sick daysCompany-paid holidays & floating holidaysA company mindset that prioritizes health, safety, and flexibility

　　We are looking for individuals who want to make a difference where our customers live and work. Is that you?

　　Our companies are proud to be Affirmative Action (AA) and Equal Opportunity Employers (EOE) inclusive of veterans and those with disabilities.

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