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Continuous Improvement Specialist
Continuous Improvement Specialist-December 2024
Guadalajara
Dec 15, 2025
ABOUT AMAZON
Our mission is to be the world’s most customer-centric company.
10,000+ employees
Technology
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About Continuous Improvement Specialist

  Description

  Our overall mission is simple: we want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our customers want, we will find the means to deliver it. With your help, Amazon will continue to enable people to discover new worlds and implement innovation.

  This is your chance to make history. #AmazonMexico

  Key job responsibilities

  ACES leader is focused on supporting on the road improvements made on behalf of Amazon customers, to drive into standardization efforts, act as liaisons with other departments, provide process skills to the DSs, support DS launches, support Delivery Station Kaizen Events in their areas of expertise, and to run and coordinate cross-functional projects for successful implementation across the Delivery Stations (DSs).

  The process owner’s mission is to help DSs succeed in scaling operations whilst meeting performance commitments through working hard and smart to strengthen standardization, by developing process improvement leaders with dive-deep process skills, by running and coordinating the top business efforts/projects and by supporting mechanisms generating a daily Kaizen culture of continuous root cause elimination, such as implementing improvements resulting from abnormalities identified in standard work initiatives.

  Responsibilities:

  The ACES manager will be supporting a DSs in Mx. Work with site leadership to:

  · Deploy the benchmarking processes which have been adapted for India to train ops leaders and establish sustainable mechanism in Mx DSs.

  · Use the PDCA methodology to drive small scale improvements in processes.

  · Use the Kaizen methodology to drive large scale process improvements or reduction in costs.

  · Sustain roll out of CI essentials and Kaizen essentials training to managers.

  · Align with WW ACES attempt to use “Amazonian terminology for ACES tools”.

  · Travel up to 50% of the time as per as business needs

  About the team

  Operations is at the heart of the Amazon customer experience. Each action we undertake is done on behalf of our customers, as meeting their expectations makes us feel good.

  We are open to hiring candidates to work out of one of the following locations:

  Cuauhtémoc, MEX | Guadalajara, JAL, MEX | Guadalupe, NLE, MEX

  Basic Qualifications

  Completed Bachelor's degree from an accredited university or college.

  3+ years of general experience.

  Solid Knowledge of Lean, Six Sigma and Kaizen techniques.

  Proficient in Microsoft Office Suite: Excel, Word, etc.

  English level: B2 (upper intermediate)

  Preferred Qualifications

  2 years of experience in Continues Improvement Methodology.

  2+ years Previous experience in operational logistics/supply chain, manufacturing, transportation, general management or engineering role.

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