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Contact Center Advisor
Contact Center Advisor-March 2024
Farmington Hills
Mar 28, 2026
About Contact Center Advisor

　　This role's main responsibility is to ensure member satisfaction and resolution of member needs through virtual e-channel delivery of communication. Excellent communication including clear ability to communicate without the ability of physically being face to face to intently listen for member needs, educate members to their benefit, and remain compliant with policies, rules and credit union regulations. This role is an individual contributor within the Credit Union.

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