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Community Support Leader (CSL) - (FT) - South Region - OAS Central
Community Support Leader (CSL) - (FT) - South Region - OAS Central-April 2024
Thorold
Apr 2, 2026
About Community Support Leader (CSL) - (FT) - South Region - OAS Central

  At March of Dimes Canada, our collective work matters . As a leading national charity backed by a history of more than 70 years of impact, we’re dedicated to being Canada’s leading service provider, resource, and advocate, empowering people with disabilities to live and thrive in communities nationwide.

  Our collective efforts are rooted in our Purpose , Vision , and Mission , which inform how we drive all our work forward:

  Purpose: Champion equity. Empower ability.

  Vision: An inclusive, barrier-free society for people with disabilities. 

  Mission: To be Canada’s leading service provider, resource, and advocate, empowering people with disabilities to live and thrive in communities nationwide. 

  Our Community Support Services (CSS) team provides essential services that enable our clients to thrive. Whether their disability is physical, the result of brain injury, or aging, our more than 2,000 team members assist clients in their homes and across communities, to live as independently as possible.

  Opportunity

  We are currently looking to fill one Full Time Permanent Community Support Leader (CSL) role in our South Region Outreach Program (Central) . Starting wage is $28.56, with paid travel time and mileage. (This rate already includes the $3.00 per hour temporary wage enhancement from the Ontario Government for hours spent directly supporting clients. The starting rate is $25.56)

  Duties include the following:

  Provide leadership in the efficient and safe delivery of CSS services to consumers with disabilities

  Lead a group of attendants in providing assistance to consumers with the non-medical activities of daily living

  Participate in the on-call rotation

  Assist in the renewal and management of consumer service agreement and assist with accessing community resources for the consumers

  Ensure the orientation, continuous goal setting, problem solving and service planning with consumers

  Provide on the job training to all newly hired attendants and provide ongoing leadership and coaching to all attendants

  Participate in quality improvement activities

  Display diplomacy with consumers, attendants, other service centers and agencies

  Manage change in a constructive and positive fashion

  Service delivery resolution and handle conflict resolution

  Qualifications

  Current Standard First Aid and CPR Certification

  Minimum two years of experience in Human Services field, working for people with physical disabilities

  Ability to lead and train staff

  Demonstrated conflict resolution and problem solving skills

  A team player that has the ability to accept responsibility, and to cooperate and communicate with others to accomplish goals

  Knowledge of and abilities in transferring, lifting, bowel and bladder routines and other attendant care duties

  Knowledge of issues concerning physical disabilities

  Knowledge of behaviour management principles

  Knowledge of Health & Safety legislation

  General understanding of computer hardware and software

  Proven consistency in work performance, including reliability and flexibility

  Ability to work varied shifts (shift coverage and will work every other weekend)

  Physical Demands Self Analysis Required upon hire

  Valid License and Reliable Vehicle

  If you are interested in transforming the lives of people with disabilities and seniors, please submit your application by: February, 5, 2024.

  For more information, you can contact - Jessica Rusin, Community Support Supervisor at: [email protected]

  Need accommodations? We're here to help!

  MODC is committed to a workforce that is reflective of the diverse populations we serve. We welcome applications from qualified individuals from all backgrounds and abilities. In accordance with accessibility and human rights legislation across Canada, MODC will provide accommodations to job applicants with disabilities and other protected needs. If you require accommodation, please notify us and we will work with you to meet your needs. We are committed to a selection process and work environment that is inclusive, equitable, accessible, and barrier-free.

  Our Reconciliation, Equity, Accessibility, Diversity, and Inclusion (READI) approach

  MODC is dedicated to building and advancing an inclusive and welcoming culture. It’s also why we’re focused on attracting, retaining, and supporting diverse people. Thanks to our progressive practices, team members of all abilities and backgrounds are encouraged to access the opportunities and supports they need to grow, thrive, and succeed. Our READI approach is rooted in our shared belief that championing equity and empowering ability starts by investing in our team members— and in our shared culture — so that we all feel included, safe, and confident at work every single day.

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