Overview

　　Element has an opportunity for a B2B Collections Specialist . In this role you will be responsible for collections of outstanding accounts for Element Materials Technology. This includes all aspects of collections, resolving customer billing problems and reducing accounts receivable delinquency.

　　This is a hybrid role: 3 days in office and 2 days remote

　　Responsibilities

　　Reviewing open accounts for collection efforts

　　Making collection calls/emails in a professional manner while improving customer relationships.

　　Email clients invoices when requested

　　Resolves client-billing problems and investigates all past due accounts

　　Identify issues attributing to account problems and discuss them with management

　　Work closely with the lab General Managers utilizing the customer aging reports to decrease collections

　　Skills / Qualifications

　　1 year of experience in multi-site / location collections role is highly preferred

　　Ability to read and interpret accounting related documents

　　Ability to effectively communicate inside organization (manager, peers, members of team) as well as externally (customers)

　　Ability to calculate figures and amounts such as invoice amounts, payment terms and DSO and to apply concepts of basic math

　　Excellent analytical skills and knowledge of accounting and financial principles.

　　Demonstrated problem resolution skills and attention to detail is critical

　　Proficiency with accounting software systems

　　Ability to remain calm when faced with deadlines and multiple priorities

　　Excellent interpersonal skills, ability to function as part of a team

　　#LI-SL1

　　Company Overview

　　Element is one of the fastest growing testing, inspection and certification businesses in the world. Globally we have more than 9,000 brilliant minds operating from 270 sites across 30 countries. Together we share an ambitious purpose to ‘Make tomorrow safer than today’.

　　When failure in use is not an option, we help customers make certain that their products, materials, processes and services are safe, compliant and fit for purpose. From early R&D, through complex regulatory approvals and into production, our global laboratory network of scientists, engineers, and technologists support customers to achieve assurance over product quality, sustainable outcomes, and market access.

　　While we are proud of our global reach, working at Element feels like being part of a smaller company. We empower you to take charge of your career, and reward excellence and integrity with growth and development.

　　Industries across the world depend on our care, attention to detail and the absolute accuracy of our work. The role we have to play in creating a safer world is much bigger than our organization.

　　Diversity Statement

　　At Element, we always take pride in putting our people first. We are an equal opportunity employer that recognizes diversity and inclusion as fundamental to our Vision of becoming “the world’s most trusted testing partner”.

　　All suitably qualified candidates will receive consideration for employment on the basis of objective work related criteria and without regard for the following: age, disability, ethnic origin, gender, marital status, race, religion, responsibility of dependents, sexual orientation, or gender identity or other characteristics in accordance with the applicable governing laws or other characteristics in accordance with the applicable governing laws.

　　Job Locations US-OH-Blue Ash

　　ID 2024-13087