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Client Service Representative (Hybrid - Flexible Options)
Client Service Representative (Hybrid - Flexible Options)-May 2024
Kingston
May 1, 2025
ABOUT BROADRIDGE
Broadridge is the leading provider of investor communications and technology-driven solutions, helping broker-dealers, banks, mutual funds, and corporate issuers manage risk and accelerate growth.
10,000+ employees
Financial Services, Technology
VIEW COMPANY PROFILE >>
About Client Service Representative (Hybrid - Flexible Options)

  At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come join the Broadridge team.

  Broadridge is hiring! We are seeking a Client Service Representative to join our dynamic team. In this role, you will be working in our Operations team managing internal and external clients creating HTML Emails. You should be experienced working in a high-pressure, high-volume environment where accuracy is paramount.

  We are made up of high performing teams that meet in person to learn and collaborate as needed. This role is considered hybrid, which means you'll be assigned to a Broadridge officeandgiven the flexibility to work remote.

  Responsibilities:Responsible for creation of HTML Emails for our Broker and Issuer ClientsCandidate must be computer savvy and capable of learning new software applications with relative easeCommunicate directly with internal clients and external clientsCollaborate with teamMaintain a high level of productivity, quality, and customer-service standards while adhering to strict deadlinesUtilize great time management skills to handle extremely high seasonal volumesManage system validations for process enhancements and disaster recovery testingQualifications:Strong client services backgroundBachelor's degree or two to four years related experience and/or trainingExcellent written and verbal communication and listening skillsExcellent ability to understand the scope of each project, prioritizes tasks, and effectively manages timeProficiency in Microsoft Excel, Word, and working knowledge of Outlook and Access.Learns From ExperienceHTML knowledge a plusSalary range $26.00 - $28.00/hourly. Bonus Eligible.

  Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, skills, and education.

  Please visitwww.broadridgebenefits.comfor more information on our comprehensive benefit offerings.

  Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

  Broadridge associates helped us envision our Connected Workplace, a work model that allows associates around the globe to take advantage of the benefits of both on-site and off-site work to support our clients, one another, and the communities where we live and work. Our Connected Workplace is grounded in the concept of FACS: Flexible, Accountable, Connected, and Supported, which is our commitment to our associates. FACS supports our strong culture and allows us to achieve business goals while supporting meaningful work-life integration for our associates.

  We are dedicated to fostering a diverse, equitable, and inclusive environment and committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates can only do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company-and ultimately a community-that recognizes and celebrates diversity in all its dimensions.

  Disability Assistance

  We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status and other protected characteristics protected by applicable federal, state, or local laws.US applicants: Clickhereto view the "EEO is the Law" poster. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation in the event you are unable or limited in your ability to use or access the Company's career webpage because of your disability. You may request a reasonable accommodation(s) by calling 888-237-7769 or by sending an email [email protected].

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