job overview

　　Manage all aspects of the Pastry Kitchen. Supervise the preparation, baking and finishing of desserts, breads and baked goods in accordance with departmental quality standards.

　　At Intercontinental we want our guests to relax and be themselves which means we need team members to:

　　Be you – by being natural, professional and personable in the way you are with people

　　Get ready – by taking notice and using your knowledge so that you are prepared for anything

　　Show you care – by being thoughtful in the way you welcome and connect with guests

　　Take action – by showing initiative, taking ownership and going the extra mile

　　Duties and Responsibilities

　　FINANCIAL RETURNS

　　Develop, test, and cost out new recipes and menu items for the Pastry Shop/Bakery. Maintain updated and accurate recipes and costing of all products prepared for the Pastry Shop/Bakery, and for all outside orders.

　　Check and control pastry items before they are received by the stores (flour, sugar, jam, chocolate, etc.) making sure that they are within that accepted minimum/maximum par stock. Dispense pastry only against valid requisitions and orders.

　　PEOPLE

　　Recommend and initiate disciplinary or other staffing-related actions in accordance with company rules and policies. Alert management of potentially serious issues.

　　Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include Sales and Marketing, Catering, Banquets, Maintenance, and Guest Services.

　　GUEST EXPERIENCE

　　Interact with outside contacts:

　　Guests – to ensure their total satisfaction

　　Vendors – to order supplies and equipment and ensure best prices and quality

　　Health Department and other regulatory agencies – regarding safety matters and kitchen inspections

　　RESPONSIBLE BUSINESS

　　Supervise day-to-day activities of the Pastry Kitchen, communicate objectives, and assign/schedule work. Communicate and enforce policies and procedures.

　　Oversee and participate in the preparation of, and check and approve, all cakes, cookies, desserts, ice creams and other food items prepared in the pastry shop and bakery. Ensure that all desserts are prepared in an attractive and appetizing manner.

　　Regularly inspect the quality and quantity of pastry, croissants, breads and other bakery goods for the buffets and for all outside orders.

　　Check daily function sheets and prepare items accordingly.

　　Ensure the proper handling, cleanliness and maintenance of the working area (including marble, ice cream machine and cold room, etc.). Maintain sanitation, cleanliness, safety and health standards. Inspect the sanitation, operation and cleanliness of all tools, equipment and supplies, including ovens.

　　May serve as Manager on Duty or assist with other duties as assigned which includes but is not limited to producing centerpieces for banquets and buffets, setting and presentation of lunch and dinner trollies, etc.

　　aCCOUNTABILITY

　　This is a specialized, professional level chef position. Primary duty is professional chef work and managing the Pastry Kitchen.

　　QUALIFICATIONS AND REQUIREMENTS

　　Minimum: Completion of a degree or certificate in culinary arts, plus 5+ years of experience as a chef, pastry chef, baker or equivalent; or equivalent combination of education and culinary/kitchen operations experience with specialized training in pastry.

　　This job requires ability to perform the following:

　　Carrying or lifting items weighing up to 50 pounds

　　Standing up and moving about the kitchen

　　Handling food, objects, products and utensils

　　Bending, stooping, kneeling

　　Other:

　　Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with kitchen staff, subordinates, and guests that reflects highly on the hotel, the brand and the Company.

　　Reading and writing abilities are utilized often when preparing meals from a recipe, when assisting in the scheduling of the kitchen staff, or when monitoring inventory.

　　Mathematical skills, including basic math, percentages, quantities, and variances are used frequently.

　　Problem solving, reasoning, motivating, organizational and training abilities are used often.

　　Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.

　　May be required to work nights, weekends, and/or holidays.

　　The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.

　　At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

　　As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand. Let’s Go Further Together.

　　Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

　　At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.