DescriptionDEPARTMENT: OLYMPIA CENTERPOSITION TITLE: CENTER SUPPORTSTATUS: NON-EXEMPT, On CallSUPERVISOR: Business AdministratorGENERAL STATEMENT:The Salvation Army is a branch of the Christian Church and the goal of all programs is spiritual regeneration of all people.The Salvation Army is an equal opportunity employer.The Salvation Army Center program provides 24/7 enhanced shelter and related services for adults experiencing homelessness. Participants are typically people who have been identified as high needs adults who are eligible for supportive permanent housing. Many clients have chronic and acute mental illness, active addiction issues, and/or trauma. This is a low-barrier, harm reduction program. Advocates are responsible for providing direct service to the participants, assisting with the goal of moving participants quickly into permanent housing and fostering a team environment among center staff and volunteers.Working Conditions:This position may have frequent in person contact with people from diverse backgrounds who may be angry, hostile, confused or frustrated. The worker may be exposed to different inside and outside environmental conditions. The worker may be subject to insufficient noise to cause the worker to shout to be heard above ambient noise level. The worker may be exposure to vibration and/or oscillating movements of the extremities or whole body.ESSENTIAL DUTIES AND RESPONSIBILITIES:Screen guests as needed with BreathalyzerCheck in Center clients for the night assigning them to bedsDistribute LinensHelp settle clients for the night and provide wake up callsEnsure that guest list is accurate and completePermit only controlled access to the CenterMaintain Department LogsComplete daily data for statistical reports and other reports as requiredContact Police, Medics or Fire Department by calling 911 as neededEvacuate the building when necessary, ensuring all guests are accounted forWrite reports of all incidents and accidentsReport any cases of suspected abuse or injury immediately to a supervisor or office staffReport any needed repairs or supply requests to supervisor or business administratorCustomer service mindsetEnforce building and program rules and policy.General knowledge of business protocolsPerform other functions as requestedKNOWLEDGE, SKILLS AND ABILITIES REQUIRED:Able to hand write legibly.Able to stand for sustained periods of time.Able to walk the entire building and ascend and descend stairs quickly to move from one floor to another in order to respond to emergency situations.Ability to lift, move and/or carry up to 40 pounds.Attend staff meetings, workshops, retreats, and in-service classes as provided.Maintain accurate record of hours worked and turn in timesheets on schedule.Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in multi-cultural situations.Contribute to and support a positive, team-oriented work environment.Maintain a safe and comfortable Center environment, including physical set-up and light janitorial duties, when necessary.Work as a team with other colleagues on shift and be able to work independently without direct supervision.Support and contribute to a creative, collaborative and respectful environment that promotes teamwork.Able to make independent decisions and apply sound judgment in performing job duties.The requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Job Conditions:This position requires the employee to work in an environment wher