Req #: 229895

　　Department: CAREER & INTERNSHIP CENTER

　　Job Location Detail: This role is eligible for up to 40% (2 days) of telework per week, dependent on staff, employer, and student needs.

　　Posting Date: 01/08/2024

　　Closing Info: Open Until Filled

　　Salary: $5,625 - $5,792 per month

　　Shift: First Shift

　　Notes: As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, please visit our website, click here. (https://hr.uw.edu/wp-content/uploads/sites/3/2018/02/benefits-professional-staff-librarians-academic-staff-20230119_a11y.pdf)

　　Applications received by midnight, 1/28/24, will receive priority consideration.

　　As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem-solving skills and dedication to build stronger minds and a healthier world.

　　UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits and natural beauty.

　　The Career & Internship Center has an outstanding opportunity for a Career Technologies Manager to join their team. Unit Description – Career & Internship Center The Career & Internship Center (C&IC) at the University of Washington (UW) Seattle Campus assists students from all backgrounds as they explore industries and careers; learn about and develop skills for professional success; secure and reflect upon career-related experiences; articulate their skills and experience to others; and launch post-graduation plans. Our team has a deep appreciation of and respect for a diverse academic environment, inclusive of students, faculty and staff of many social, economic, cultural, ideological, racial and ethnic backgrounds. For more about what our center does and how we do it - including our commitment to inclusion, diversity, equity, and access - visit C&IC Vision (https://cdn.uconnectlabs.com/wp-content/uploads/sites/25/2023/08/CIC-Vision-More-2023-2024-1.pdf) .

　　Position Purpose & Scope - Career Technologies Manager To support student career development 24/7, the Career & Internship Center contracts with several companies offering products that help students with career exploration, job searching, and more. We are hiring a Career Technologies Manager (payroll title: Program Operations Specialist) to oversee all parts of these vendor relationships to ensure we are maximizing them and optimally serving our stakeholders, all while staying in compliance with UW privacy, security, and IT regulations. The person in this role will also contribute to decision-making about renewing existing contracts and beginning new ones. Handshake, uConnect, and LinkedIn Learning will be the primary focus of this role, but the successful candidate will also be involved with several additional vendor partners. For a list of our career technologies, visit careers.uw.edu/resources/category/free-subscriptions-for-huskies .

　　This position is supervised by the center’s Executive Director and will work in close partnership with both Associate Directors. This role is eligible for up to 40% (2 days) of telework per week, dependent on staff, employer, and student needs. Anticipated salary is $67,500 to $69,500.

　　DUTIES & RESPONSIBILITIES Administrative:• Manage vendor paperwork regarding contracts, renewals, and data privacy• Enter and maintain data in UW’s data inventory platform, TrustArc• Develop, implement, and document policies and procedures for departmental and campus stakeholder utilization of various vendor products• Submit proposals, renewals, and reports to current and prospective funding sources such as the Student Tech Fee Committee• Develop a schedule for detailed account, page, and resource review and upkeep• Investigate and meet with prospective vendor partners

　　Technical:• Become a content expert on each vendor product, including the integrations between them• Consult with UWIT on implementing and troubleshooting integrations, single-sign-on, student data uploads, and similar• Report and resolve issues with vendors as quickly as possible to ensure minimal user disruption• As needed, report technical and security issues to relevant campus stakeholders• Thoroughly read all vendor newsletters and meet with vendors on a routine basis to learn of new features, discuss challenges, enroll in beta testing, and ensure we are maximizing product offerings

　　Account and Approvals Management:• Daily management of the [email protected] inbox and user account requests• Daily management of requests from employers to post jobs and events• Weekly management of student account error reports and resulting action items• Quarterly facilitation of several user access projects

　　Analytics & Assessment:• Routinely access analytics to investigate who is and who is not using various resources, how they are finding it, what features they are using, etc.• Run reports on user engagement to contribute to the center’s annual report• Seek feedback from users on user experience and technology impact to enable data-informed decision-making

　　Education & Outreach• Create resources to educate students on how to maximize featured programs• Reach out to career technology users to suggest other relevant resources• Work with the center’s social media intern on a schedule for promoting various products

　　Campus Partner Engagement:• Train and refresh center staff and the broader UW staff community on career technologies to ensure the effectiveness of referrals• Reach out to campus departments to embed relevant career technologies on various UW web pages• Schedule, plan, and lead meetings of key campus stakeholders utilizing specific technologies; track and follow-through on resulting action items

　　Consultation:• Occasionally, for other Student Life units, provide consultation on evaluating products, assessing technical requirements, and integrating with UW systems

　　MINIMUM REQUIREMENTS • Bachelor’s degree• 2 years of experience working with diverse technical products in an advanced capacity

　　Additional requirements:• Ability to understand nuanced technical information, assess how it applies to our center, and work with technical professionals on and off campus to implement it• Skill in discerning how best to analyze user engagement, satisfaction, and product impact• Ability to communicate clearly, concisely, and professionally to diverse audiences – in writing, online environments, one-to-one settings, and group settings• Experience seeking out and implementing feedback from others• Commitment to contributing to an inclusive work environment

　　Equivalent education and/or experience may substitute for minimum requirements. DESIRED QUALIFICATIONS

　　• Piece together multiple points of information to produce a persuasive proposal• Plan work effectively, manage email and projects, follow through to completion, and meet deadlines.• Evaluate and modify services, resources, and messaging to enhance access for students from historically underrepresented communities• Think future-forward, experiment, innovate, assess, and adapt

　　CONDITIONS OF EMPLOYMENT The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment, you will be prompted to do so the next time you access your “My Jobs” page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed. APPLICATION INSTRUCTIONS • Submit resume and cover letter through UW Hires (https://uwhires.admin.washington.edu/ENG/candidates/default.cfm?szCategory=jobprofile&szOrderID=229895&szCandidateID=0&szSearchWords=&szReturnToSearch=1) .• In your cover letter, please include a distinct paragraph that describes your efforts to further your knowledge around inclusion, diversity, equity, and access.• Direct questions to Briana Randall at [email protected] ( [email protected]) .

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　　University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.