Description:
Provide support for Device Hardware and Firmware - Provide support for manufacturing teams as issues arise that either affects the quality or result in stop-ship scenarios - Represent Support as appropriate in CAPA (Corrective Action, Preventative Action) meetings - Provide in-depth root cause analysis of customer issues, accurately documenting reasons for failures and appropriate resolutions - Interface with Product Management, Core Engineering, Technical Management Office, and other internal teams to drive quality improvements - Support and adhere to the Company’s Code of Conduct and Ethics Policy - Perform other duties as assigned or required This team specifically deals with how data gets from point A to point B. "Did we send X number of bytes from point A to point B correctly?" Working on a Mesh network. Along they way they run into Linux, RTOS, and other devices. They need extensive neteworking knowledge to exceed. Testing communication devices, all the protocols are important. They work with 7 layer protocols. Gas meters, water meters mostly. Some devices with RF and celluar but for the most part manual testing. They deal with the backbone communication that carries the data. Focus is commonly with is data flowing correctly, sent on time, routed correctly, is it in the right format? They do what they call "gray box testing"Skills:
networking protocols, linux, hardware testing, Firmware, ipv4, ipv6, validation testing, tcp/ip, linux commands, udp, python, Wifi, radio frequency
Top Skills Details:
networking protocols,linux,hardware testing,Firmware,ipv4,ipv6,validation testing
Additional Skills & Qualifications:
Implementation of solutions (use development process, have projects implemented, and work with customer feedback to tweak) Linux (drivers for chipsets on boards, not OS) Networking at head end side- TCPIP – debug, troubleshoot, wire sharp required Load controls, radio code, radio communication firmware, embedded radio. CAN bus, communications Protocols on a communication device to the head end are a plus Assembly language a plus exposure to real-time OS (tasking, setting things up round robin loop, creating resources in that space) a plus Agile/SCRUM (stand up, work items, blockers, sprints) a plus Buildroot a plus Yocto a plus Device-to-device communication Hardware – worked (not just programming) on devices – phones, embedded devices, raspberry pies (write an app and load it onto the device) Scripting embedded Linux OS – can use Python
Experience Level:
Intermediate Level
Diversity, Equity & Inclusion
At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
Hiring diverse talent
Maintaining an inclusive environment through persistent self-reflection
Building a culture of care, engagement, and recognition with clear outcomes
Ensuring growth opportunities for our people
Actalent is an equal opportunity employer.
About Actalent
Actalent connects passion with purpose. We help visionary companies advance their engineering and science initiatives through access to specialized experts that drive scale, innovation, and speed to market. With a network of almost 30,000 engineering and sciences consultants and more than 4,500 clients across the U.S., Canada, Asia, and Europe, Actalent serves many of the Fortune 500. An operating company of Allegis Group, the global leader in talent solutions, Actalent launched as a new specialized engineering and sciences services and workforce solutions brand in 2021.